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josiah

Discussion

Nov 18, 2025

macOS policy fail error - “User token could not be fetched”

Hey Hexnode, I’ve been trying to push a couple of policies to our macOS devices, and I’m getting the following error. “Device profile policy association is successful. User profile policy association has failed. User token could not be fetched to the server.” It seems like this is happening only on a few devices, not all.…

macOS (402)

Nov 18, 2025

ezekiel

Discussion

Nov 17, 2025

How to disable password manager in Chrome?

Hey folks, I’m trying to figure out how to disable the password manager in Chrome using Hexnode on my Windows devices. It’s been auto-saving credentials and I want to turn that off across devices. Any ideas?

isaiah

Discussion

Nov 16, 2025

Can Hexnode MDM work on Huawei HarmonyOS devices?

Hey team, We’ve got a batch of Android devices and I’m trying to enroll them into Hexnode MDM. However, it looks like the Huawei devices aren’t working as seamlessly as the rest of the fleet. Doesn’t Hexnode support HarmonyOS devices?

Android (370)

Nov 16, 2025

jayceon

Discussion

Nov 15, 2025

How to identify the Bundle ID for the Hexnode agent app on macOS?

Hey, I want to enable notifications for the Hexnode agent on all our Macs using the App Notifications policy. The policy requires the app’s bundle ID. Where can I find the bundle ID for the Hexnode agent app?

tomas

Discussion

Nov 13, 2025

Disenrolled the device but some settings are still stuck

I’m running into something odd and hoping someone here has seen this before. I just disenrolled a Windows device, and everything seemed to complete fine. But when I try running the setup package again, it refuses and says the device is already associated. Any idea what might be hanging around?

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gnishilda

Discussion

Nov 13, 2025

Can’t start Remote View: shows “another session running” message

Hey everyone, I was trying to start a Remote View session on one of my devices, but instead of connecting, I got this message: “Another remote view session is running currently in this portal. Please wait until it is finished or sign in with another user account and try again.” Not sure why this keeps…

Remote Access (30)

Nov 13, 2025

carter

Discussion

Nov 13, 2025

Linux CLI Enrollment via no authentication?

We got a new bunch of Linux devices in our company which we’re looking to enroll in Hexnode. I’ve heard that Linux devices can be enrolled into Hexnode pretty easily via CLI without any authentication. Can anyone confirm if this is possible?

eliiza

Discussion

Nov 13, 2025

Retrieving Asset Tags via API

Hey guys, I got some devices in my organization enrolled in Hexnode whose asset tags I want to get. Is it possible to retrieve the asset tag of a device through API calls?

API (32)

Nov 13, 2025

sarahmiller

Discussion

Nov 12, 2025

Unable to use WhatsApp as update was not done on time

Hey everyone, one of my colleague’s WhatsApp was blocked out from access because he was unable to update it on time. The app was deployed as a VPP app from Hexnode in our organization. Can someone help me find a solution to this problem? WhatsApp is an integral part of my colleague’s work as he works in Sales.

iOS (311) VPP Apps (26)

Nov 12, 2025

_janet

Discussion

Nov 12, 2025

Unable to update the friendly name or device name in macOS

Hey everyone, I used the rename device action to rename a few of my macOS devices. I even checked the “update friendly name” checkbox. Not only did it not update the device name, but the friendly name is not changing as well, even though I scanned the devices to reflect the changes.

Welcome to Hexnode Connect!

macOS policy fail error - “User token could not be fetched”

How to disable password manager in Chrome?

Can Hexnode MDM work on Huawei HarmonyOS devices?

How to identify the Bundle ID for the Hexnode agent app on macOS?

Disenrolled the device but some settings are still stuck

More From Hexnode

SAA Show 2025

EDR Explained: A Complete Guide to Modern Endpoint Security

Can’t start Remote View: shows “another session running” message

Linux CLI Enrollment via no authentication?

Retrieving Asset Tags via API

Unable to use WhatsApp as update was not done on time

Unable to update the friendly name or device name in macOS

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EDR Explained: A Complete Guide to Modern Endpoint Security

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