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Discussion
5 hours ago Feb 13, 2026

A more insightful Genie is on the way

Hexnode Genie AI is becoming more aware of what is happening inside your Hexnode UEM portal. We are working on enhancements that will allow Genie to understand device level details while you chat. Instead of switching between sections to check device names, assigned users, or compliance status, you can simply ask Genie and get the…

Discussion
24 hours ago Feb 12, 2026

How can I ensure VPP apps install silently?

 Hey everyone, we are setting up some enterprise VPP apps to be deployed under the “Required Apps” policy. The devices were added via Apple Configurator and are all in Supervised mode. Before I push this out to the whole fleet, can anyone confirm if these will install silently without any user prompts? I'm trying to avoid having my users deal with any pop-ups.

Discussion
1 day ago Feb 12, 2026

iOS Device Disconnected from Hexnode

Hey everyone, I’m running into a sync issue. Our iOS devices have been disconnected from Hexnode since Feb 3rd. I’ve already tried rebooting the devices and switching the network to a mobile hotspot, but it still won't connect. I also tried a manual scan from the portal, but it failed. Has anyone seen this before?iOS Device Disconnected from Hexnode 

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Discussion
3 days ago Feb 10, 2026

Disenrolling Multiple Devices Without 2FA Verification

Hi everyone, I’m honestly a bit confused right now! We have nearly 75 devices that need to be disenrolled, and entering the 2FA verification code for every single device is becoming really frustrating.   Also, is there any way to view all the devices that are yet to be marked as disenrolled? That would really help me keep track of everything.