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Ideation

yuudai

Discussion

1 week ago

Rapid Security Response and Removal Process

Hey everyone, I recently updated my iPhone and noticed the alphabetical letter at the end of the version number. I'm curious about Apple's new Rapid Security Response feature associated with this update. Could anyone explain what this feature involves and how it enhances security on Apple devices?

macOS (245)

1 week ago

boris

Discussion

2 weeks ago

APNs for MDMs

Hello guys, I am simply curious about why configuring APNs is necessary when enrolling Apple devices in Hexnode. Is this requirement just for Hexnode, or is it the case with other MDMs as well?

porter

Discussion

3 weeks ago

How to control apps notifications on Apple devices?

Recently, one of our employees reported that their assigned iOS device is not showing any Microsoft Teams messages or Outlook emails in the notifications. Because of this, they are missing important messages and emails, making it harder for them to keep track of everything. Is there any policy or configuration profile we can configure to…

iOS (212) macOS (245)

3 weeks ago

eugene

Discussion

3 weeks ago

Dynamic Device Group Based on User Assignment

Hey guys, I'm looking for a way to create a dynamic device group based on which user is assigned to the devices. Any ideas on how to do this?

Configurations (5)

3 weeks ago

_patricia_

Discussion

4 weeks ago

Issue with Activation Lock

Hello all We had a client whose Apple devices were enrolled in Hexnode while he was here for a business conference. Upon his departure, we disenrolled his device. Recently, he contacted us because he was unable to wipe his device due to an Activation lock. I believe that when he was here, we logged into…

andres-corella

Discussion

1 month ago

OS Update Schedule

Can you add a schedule feature to MacOS, iOS updates.We recently enabled the MacOS update to our Zoom rooms and it started updating while in a meeting. I will like to have the ability to select a window time.

1 month ago

laodice

Discussion

2 months ago

Can I get a Custom Shape for a Geofence?

Hey all! Our organization has a strict no-cameras policy within the building. We typically enroll a Bring Your Own Device (BYOD) policy for every device that enters the premises and apply camera restrictions during device configuration using geofencing. However, our building is not a standard rectangular shape, and there are still a few corners that…

wilma

Discussion

2 months ago

Solved

AirDrop issue on macOS Sonoma Solved

Since updating to macOS 14 Sonoma, I've been encountering issues with AirDrop. Specifically, when trying to share files from my iPhone to my Mac, my iPhone displays a “waiting” message. While I can transfer files from my Mac to my iPhone without any problem, the reverse doesn't seem to work. This same problem also occurs…

iOS (212) OS Updates (49)

2 months ago

henrietta

Discussion

2 months ago

Comparing iPhone vs Android Privacy for Employee Devices.

My company is currently evaluating which mobile platform to provide our employees with iPhone or Android. we prioritize employee’s privacy and data security above everything else. which platform offers the best privacy features for employee devices?

Android (268) iOS (212)

2 months ago

chloe

Discussion

2 months ago

How does BYOD work differently on iOS and Android devices?

Hello all, I'm setting up BYOD policies and have faced challenges managing web browsers across devices. For instance, on an Android, we can install Chrome separately in the personal and work profile. But the way it works is different on iOS. Seems more complex on iOS, as the system doesn’t support multiple Safari browsers. Is…

Android (268) iOS (212)

2 months ago

desmond

Discussion

2 months ago

Restrict Apple IDs on iPhones and Macs

Hello people Our organization's devices are primarily focused on the Apple ecosystem. We have Macs and iPhones distributed to our employees across the organization. To maintain consistency and data sync across devices in different teams, we have a common managed Apple ID logged in to these devices. Is there a way we could get a…

damaris

Discussion

2 months ago

What exactly are COPE devices and how are they helpful?

Hello all, I am a bit familiar with Company Owned Devices and Bring Your Own Device for device management. I have recently come across COPE devices and now I am confused. Can anyone shed light on this topic?

andres-corella

Ideation

3 months ago

Script Frequency

Hello, I would like more options in the Execute Custom Scripts policy. It would be nice to have various options like daily, weekly etc. If possibly customizable on the time and days the scripts get executed.

3 months ago

james2001

Ideation

5 months ago

Request: Ability to add to device group from device screen.

Current have to manage groups then add device. Would like to be able to add to group from the device page itself. Thanks.

5 months ago

philip-cohen

Ideation

7 months ago

Subscribe to Help Center Docs Feature Request

Hexnode has great Help Center features. But unlike Hexnode Connect, I don't see a place to "Subscribe" or "Save" specific help documents. (Example) It would be great to allow us to create a library that we could sort or add tags to, making reference to the Help Center documents easier. If that is too much,…

7 months ago

cforster

Ideation

8 months ago

Feature Request - Reset Users Data Allowance

Being able to reset an individual users data usage in the event they have reached the policy data limit would be useful. We have occasions where users reach their limit before the end of the month and sometimes we are ok for them to use more, we cant just reset their device stats to unblock…

Android (268) iOS (212)

8 months ago

jean-claude-lopez

Ideation

8 months ago

store policies in folders ...

Hi ! We have many policies and it would be usefull to be able to store them in "folders" (folders, Labels, ... Any tool to filter or organize policies would be usefull). Thank you !

8 months ago

jean-claude-lopez

Ideation

1 year ago

Add comments on scripts list

Hi ! I've some custom scripts. Some of this scripts (few used) require arguments. And I don't remenber when I run the custom script how argument I've to add. If it will be possible to add comments when I upload a script, it will be possible to show this comment when I run a script…

1 year ago

jeffgelb

Ideation

1 year ago

Feature Request: Search and Multi-Select Action History

Two enhancments to make the Action History easier to use when diagnosing a problem: 1) Make the status drop down a multi-select instead of a single one. I'd like to be able to see pending and in progress actions at the same time, for example. 2) Add a free form search to the filter. I'd…

1 year ago

dolev-milunsky

Ideation

1 year ago

script scheduling

I would like to have an option to schedule script execution. That would be super usefull for us. Thanks!

Scripts (52)

1 year ago

adam-hall

Ideation

1 year ago

Add Thumbs up to chat window

Can you add thumbs up to the chat window so when the poor chap from Hexnode support asks questions or send instructions we can just click the little thumb to say it's done.

1 year ago

jeremy-chapeau

Ideation

1 year ago

Allow local user to auto promote/demote

We use tools to allow local user to promote to admin for a short period of time (1h), they must provide reason and this action is sent to our SIEM for monitoring. We use : Privilege (https://github.com/SAP/macOS-enterprise-privileges) for macOS MakeMeAdmin (https://github.com/pseymour/MakeMeAdmin) for Windows Now that you added local users management on Hexnode, offering a similar…

macOS (245)

1 year ago

thomas-seher

Ideation

1 year ago

Feature Request: Remote Access for Family Members of Telemarie.de

Dear Hexnode Customer Service Team, I hope this email finds you well. As a long-time customer of Hexnode, I would like to start by expressing my appreciation for the excellent software and top-notch customer service you provide. Your solutions have greatly improved our workflows. Today, I would like to submit a feature request that I…

aneesh-chandran

Ideation

1 year ago

Single window to show the map for all device in a full screen size

it could be moew helpfull to view all deives in the map in a full screen window. this feature allows us to see devices in a big screen so asy for US to monitor users movement.

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General

Rapid Security Response and Removal Process

APNs for MDMs

How to control apps notifications on Apple devices?

Dynamic Device Group Based on User Assignment

Issue with Activation Lock

OS Update Schedule

Can I get a Custom Shape for a Geofence?

AirDrop issue on macOS Sonoma Solved

Comparing iPhone vs Android Privacy for Employee Devices.

How does BYOD work differently on iOS and Android devices?

Restrict Apple IDs on iPhones and Macs

What exactly are COPE devices and how are they helpful?

Script Frequency

Request: Ability to add to device group from device screen.

Subscribe to Help Center Docs Feature Request

Feature Request - Reset Users Data Allowance

store policies in folders ...

Add comments on scripts list

Feature Request: Search and Multi-Select Action History

script scheduling

Add Thumbs up to chat window

Allow local user to auto promote/demote

Feature Request: Remote Access for Family Members of Telemarie.de

Single window to show the map for all device in a full screen size

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AirDrop issue on macOS Sonoma Solved

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