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tommym

Discussion

2 days ago

Need Uninstall script to fully remove Hexnode from Mac

I have deployed a new MDM to my devices using Hexnode- now I need to deploy a script to remove Hexnode from the devices. Can you please help me figure this out.

2 days ago

margaret

Discussion

3 days ago

Locked out of devices due to factory reset

We’re trying to factory reset a batch of company Samsung Knox devices. Problem is, we have deployed restrictive policies earlier that block mobile data and Wi-Fi. Now the devices can’t connect to the internet, and we’re also locked out of resetting them because of the restriction. What’s the best way forward here?

Android (465)

3 days ago

desmond

Discussion

3 days ago

Delete factory reset devices

Hey everyone, quick question. We had two devices that were already factory reset by the end users. Now they’re still showing up in the portal and we want to delete them. Since they’re wiped and offline, what’s the correct way to remove them?

3 days ago

isaiah

Discussion

3 days ago

Why does MacOS show profile installation failed during Hexnode re‑enrollment?

Hi all, I factory reset a MacOS device that was previously enrolled in Hexnode and removed it from all management platforms. Now, when I try to re-enroll, I keep getting the error “Profile installation failed. The network connection was lost.” The network is fine, so I’m not sure what’s going wrong. The device was never in Apple Business Manager. Any suggestions?

3 days ago

jimena

Discussion

5 days ago

Pushing preconfigured RDP files to macOS?

Hi everyone, I’m looking for a way to push a preconfigured RDP file to our macOS devices using Hexnode. Has anyone done this successfully? We need to get these shortcuts onto the user desktops without manual setup.

macOS (477)

5 days ago

More From Hexnode

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HIMSS 2026

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aurora

Discussion

5 days ago

How can I change the email address of a technician in Hexnode?

Hi, I’d like to know how I can change the email address associated with my profile. Is there a way to update it directly?

5 days ago

remi

Discussion

5 days ago

How do I replace a technician on the Pro plan while meeting 2FA requirements?

How can a Pro plan user replace a technician in the system while ensuring compliance with mandatory two-factor authentication policies? How can I also change the two-factor authentication (2FA) method? Right now it’s set to email, but I’d prefer to use an authenticator app or text message instead.

5 days ago

bram

Discussion

5 days ago

Why do disenrolled inactive devices still appear as enrolled ?

I tried to delete inactive devices, but I could only disenroll them. Now they’re still listed as enrolled. Can someone clarify this process?

5 days ago

ace_98

Discussion

5 days ago

Automating set friendly names for devices?

Hey everyone! We’re currently managing about 500 iPads and Windows laptops. Right now, the "Device Name" in our portal is just a string of serial numbers or "iPad." It’s a nightmare when trying to find a specific user’s device during a support call. I know Hexnode has a way to automate "Friendly Names," but I’m curious—what are the actual best-use cases for this beyond…

liam_t

Discussion

5 days ago

How to set Chrome Flags in Hexnode Browser?

Hi, with the Hexnode Browser, is it possible to set Chrome flags like InsecureContentAllowedForUrls so I can enable / disable certain features?

5 days ago

Welcome to Hexnode Connect!

Need Uninstall script to fully remove Hexnode from Mac

Locked out of devices due to factory reset

Delete factory reset devices

Why does MacOS show profile installation failed during Hexnode re‑enrollment?

Pushing preconfigured RDP files to macOS?

More From Hexnode

HIMSS 2026

The Ultimate Guide to XDR (Extended Detection and Response)

How can I change the email address of a technician in Hexnode?

How do I replace a technician on the Pro plan while meeting 2FA requirements?

Why do disenrolled inactive devices still appear as enrolled ?

Automating set friendly names for devices?

How to set Chrome Flags in Hexnode Browser?

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Welcome to Hexnode Connect!

More From Hexnode

HIMSS 2026

The Ultimate Guide to XDR (Extended Detection and Response)

Leaderboard

Popular Tags

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