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isaiah

Discussion

5 days ago

“Your apple account doesn't support…”error during account driven enrollment

Hi all! I recently tried enrolling some of my employees’ iOS devices into Hexnode UEM using Account driven user enrollment, but they keep getting an error message saying: "Your apple account doesn't support the expected services on this device.” Does anyone know why this happens?

edenpierce

Discussion

5 days ago

Hexnode Access expands: OneLogin support now available for Windows

Hexnode Access continues to redefine secure authentication for Windows and macOS devices by enabling logins through leading cloud identity providers. With this latest update, Hexnode Access for Windows now supports OneLogin, joining the existing lineup of Okta, Google Workspace, and Microsoft Entra ID. This enhancement further strengthens identity management and ensures a smooth, secure, and…

edenpierce

Discussion

5 days ago

A dedicated tab for Incidents? Yes, it's live!

We're excited to announce the official release of the Incidents tab in Hexnode! This new, centralized hub gives your IT teams the power to efficiently track, review, and respond to incidents across devices, users, and services. Get real-time visibility to spot risks early, maintain compliance, and keep productivity high. Organized control with dedicated subtabs The Incidents tab is organized into three…

Incidents (1)

5 days ago

kylian_parker

Discussion

5 days ago

Clear Media for iOS—keep your devices clean and clutter-free

We’re back to make your IT life a whole lot easier! You know what gives IT admins the ick? Finding a managed iPhone whose gallery looks like a digital landfill, filled with photos, screenshots, and videos taken a long time back. When the time comes to hit delete and empty the gallery, you will find that there is nothing as excruciating as having to manually clear all that clutter. Well, that ends today. We bring you the Clear Media remote action for iOS…

iOS (302)

5 days ago

ben_clarke

Discussion

6 days ago

Strengthen access control with Okta Device Trust integration

Hexnode UEM and Okta Device Trust team up to secure your enterprise devices like never before. This powerful integration brings together the strengths of Hexnode’s device management and Okta’s identity and access management, making it easier than ever to secure your enterprise environment. What is Okta Device Trust? Okta Device Trust ensures that only managed…

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john_cooper

Discussion

6 days ago

Secure your macOS devices with Firmware & Recovery Lock password remote actions

Ever worried about unauthorized users accessing macOS devices through recovery mode or booting from external drives? Hexnode now makes it easy to enforce hardware-level security across all your devices. With the new Firmware/Recovery Lock Remote Actions, IT admins can: Set Firmware/Recovery Lock Password: Remotely configure passwords on Intel-based (firmware) or Apple silicon (recovery lock) macOS…

macOS (380)

6 days ago

stevenhere

Discussion

6 days ago

VPN trouble while using OpenVPN Connect

I’ve been having trouble configuring VPN on iOS devices at work using the OpenVPN Connect app. I have already pushed the app on the device and configured the VPN. But upon doing it, the devices are unable to connect to the VPN through the app, as there is no toggle available to activate the VPN. Does anyone know a fix for this?

iOS (302) Network (17)

6 days ago

margaret

Discussion

1 week ago

Android kiosk app flickers on the device end

Hey folks, I’ve added an app to my Android Kiosk policy, and the screen on the device occasionally flickers. This policy is applied to approximately 100 devices, and all of them are experiencing the same issue. Has anyone faced this before or know a fix?

_janet

Discussion

1 week ago

Force BitLocker encryption action fails

Hey Community, I’ve been trying to encrypt the Windows devices at work using the Force Bitlocker remote action. But unfortunately, even after multiple attempts I’m encountering an error with the message “A recovery key or Startup key is 'Required' in the associated BitLocker encryption policy. This action cannot be applied when a Recovery key or a Startup key is required. “. Does anyone know a fix for this?

amorris

Discussion

1 week ago

macOS updates deferred on devices and not showing as installable in Hexnode

I have mac devices that are showing Tahoe 26 has been downloaded and is "installable" in Hexnode. They are currently running Sequoia 15.5 and I need to get them to 15.7.1. 15.7.1 is not showing on some devices only Tahoe 16. How do I push 15.7.1 to these devices so they will update from 15.5…

OS Updates (68)

1 week ago

Welcome to Hexnode Connect!

“Your apple account doesn't support…”error during account driven enrollment

Hexnode Access expands: OneLogin support now available for Windows

A dedicated tab for Incidents? Yes, it's live!

Clear Media for iOS—keep your devices clean and clutter-free

Strengthen access control with Okta Device Trust integration

More From Hexnode

GITEX 2025

EDR Explained: A Complete Guide to Modern Endpoint Security

Secure your macOS devices with Firmware & Recovery Lock password remote actions

VPN trouble while using OpenVPN Connect

Android kiosk app flickers on the device end

Force BitLocker encryption action fails

macOS updates deferred on devices and not showing as installable in Hexnode

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Welcome to Hexnode Connect!

More From Hexnode

GITEX 2025

EDR Explained: A Complete Guide to Modern Endpoint Security

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