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Connect with other Hexnode users. Discover tips & tricks, share your thoughts, check out new feature releases and much more!

Discussion
2 days ago Jan 07, 2026

Enabling Windows Auto-Lock

I want my Windows devices to lock automatically after some idle time, but I don’t want them to switch to screensaver or sleep mode. Can this be configured from the Hexnode portal? 

Discussion
2 days ago Jan 07, 2026

How to set up APN certificate?

I just hit the APN Certificate setup page in Hexnode. Do I really need to configure this for testing, or can I skip it? 

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Discussion
2 days ago Jan 07, 2026

How to Import contacts?

Hey guys! I was tryna import contacts into a device using Hexnode, but I can't find the option anywhere. Can someone help me out? 

Discussion
3 days ago Jan 06, 2026

Device enrollment issues

Hi everyone, I’m trying to enroll 2 new iOS devices via ADE into my device fleet, but I can’t seem to do that. I’m fairly certain there’s still available space for enrollment in the portal, so I’m not sure what’s blocking it. Any ideas?

Discussion
3 days ago Jan 06, 2026

Unattended remote access

Hi, I have installed Hexnode as Device Owner on our Android devices using adb shell. The installation works fine, but I’m facing an issue with remote control. After every device reboot, the accessibility permission for remote control resets, and I have to manually tap “Request Control” again on the device. This defeats the purpose of…

Discussion
4 days ago Jan 05, 2026

Unable to Edit or Remove ADE-Created Local Admin Account on macOS Devices

We are enrolling macOS laptops using Apple Automated Device Enrollment for our enterprise rollout. As part of the ADE profile, we have configured a local admin account for first-time setup. Now we have a few operational concerns. For already enrolled laptops, we want to manage or remove existing local accounts and also change the admin…

Discussion
4 days ago Jan 05, 2026

Duplicate device entries created after Factory reset

We are managing a fleet of Android tablets and recently noticed duplicate device entries appearing in the Hexnode console after users perform a factory reset on their devices. The duplicate records show the same serial number, which is impacting our device count and license usage. From an operational standpoint, if a user resets a tablet…