Hey there… can we revert lock device action once applied to a device?… We loaned a few devices to our students for online classes because of the stay-at-home mandate. Our school is in a low-income area. We didn’t want them to miss out on classes. We want to lock and unlock devices assigned to our students during classes and we don’t want to have them enter the password to unlock the device.
P.s we use ipads and android tablets for our classes
Hi @Jarvis,
Thank you for reaching out to us!
Unfortunately, you cannot revert the Lock Device action with Hexnode UEM. We do not have a direct solution at the moment that suits your case. An alternative would be to use the Clear Password action on your target devices to allow students to use the tablets without entering a password. However, this is not ideal as it makes the devices less secure.
Navigate to Manage > Devices > Actions > Clear Password to remove passwords of selected devices. This feature is supported on both iOS and Android devices.
Cheers!
Ethan Miller
Hexnode UEM
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This reply was modified 1 year, 3 months ago by
Ethan Miller.
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This reply was modified 1 year, 3 months ago by
Ethan Miller.
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This reply was modified 1 year, 3 months ago by
Ethan Miller.
1 February 2022