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remy-parker

Discussion

17 hours ago

Android 16 app install blocked as “too old to install” on Samsung A17

I’m trying to install an Android app on a batch of Samsung A17 phones through Google Play, but some devices show that the app is too old or not supported on this Android version. The confusing part is that the…

17 hours ago

zariah

Discussion

17 hours ago

Install Application button greyed out for macOS app deployment

I’m trying to push an app to one of our Macs from Hexnode, but the Install Application button is greyed out. The Mac is enrolled and visible in the portal, but I can’t trigger the install action from the device…

17 hours ago

remy-parker

Discussion

17 hours ago

APNs certificate Apple ID mismatch in Hexnode: safe renewal using UID

Our APNs certificate in Hexnode is close to expiry. Under Admin > APNs, Hexnode shows one Apple ID for the certificate, but when we sign in to the Apple Push Certificates Portal with that Apple ID, the certificate is not…

17 hours ago

jimena

Discussion

17 hours ago

Unable to reinstall Hexnode app after accidental removal during Android enrollment

During Android device setup, the Hexnode app was accidentally removed while the permission setup wizard was still in progress. The device was reset afterward, but the app still would not install/enroll again properly. The device still seemed to appear in…

17 hours ago

jimena

Discussion

2 days ago

Import contacts to device grayed out for Android devices

I’m trying to use the Import contacts to device remote action for Android devices, but the option stays grayed out. I selected one Android device and also tried selecting multiple Android devices, but the action still doesn’t become available. Is…

2 days ago

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jaxon_r

Discussion

3 days ago

Google OAuth vs LDAP for Hexnode Access on macOS and Windows

I’m setting up Google Workspace with Hexnode for macOS and Windows enrollment. I added Google Workspace as an OAuth integration because I want users to authenticate with Google credentials, filter out unwanted enrollments, and use Hexnode Access so we don’t…

3 days ago

ed_evans

Discussion

3 days ago

iPad offline for months: Scan Device and Clear Passcode stuck pending

I have a supervised iPad managed in Hexnode that has been sitting unused for a few months. It is locked, and I cannot get into it. Clear Passcode does not seem to do anything, and Scan Device stays stuck as…

iOS (643) Remote Actions (241)

3 days ago

bram

Discussion

4 days ago

Can Samsung Pass use Microsoft Entra ID in Android Enterprise Work Profiles?

We manage Samsung Galaxy devices with Android Enterprise Work Profiles and wanted employees to sign in to Samsung Pass using Microsoft Entra ID. The goal was to let users save corporate credit cards under their work accounts, ideally within the…

4 days ago

skyler

Discussion

4 days ago

macOS ADE fails with “Network connection was lost” during enrollment

I’m enrolling Macs through Apple Business Manager / Automated Device Enrollment into Hexnode. One Mac keeps failing during Setup Assistant with a “Profile installation failed. Network connection was lost” type error. I tried Wi-Fi, Ethernet, and another network, but it…

4 days ago

zariah

Discussion

4 days ago

Search for a device by phone number in Hexnode

Is there a quick way to find an enrolled device in Hexnode using its phone number? I was trying to do a simple device search by number from the device list and wasn’t sure where the filter/search option picks it…

4 days ago

Welcome to Hexnode Connect!

Android 16 app install blocked as “too old to install” on Samsung A17

Install Application button greyed out for macOS app deployment

APNs certificate Apple ID mismatch in Hexnode: safe renewal using UID

Unable to reinstall Hexnode app after accidental removal during Android enrollment

Import contacts to device grayed out for Android devices

More From Hexnode

The Ultimate Guide to XDR (Extended Detection and Response)

Google OAuth vs LDAP for Hexnode Access on macOS and Windows

iPad offline for months: Scan Device and Clear Passcode stuck pending

Can Samsung Pass use Microsoft Entra ID in Android Enterprise Work Profiles?

macOS ADE fails with “Network connection was lost” during enrollment

Search for a device by phone number in Hexnode

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Welcome to Hexnode Connect!

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The Ultimate Guide to XDR (Extended Detection and Response)

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