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luke

Discussion

6 hours ago

Managed Google Play web app not auto-installing on Android devices after assigning mandatory app policy

I have a mandatory apps policy that includes a few managed Google Play web apps. The policy works for most Android tablets, but two devices are not getting one of the web apps installed automatically. When I check the policy,…

6 hours ago

thomas_m

Discussion

24 hours ago

Remote control Windows device at login screen without Ctrl+Alt+Del option

I’m trying to use Hexnode Remote to access a Windows computer that is sitting at the Windows login prompt. I don’t see an option to send Ctrl+Alt+Del, and the option to initiate a session without user interaction is not enabled…

Windows (429)

24 hours ago

jaxon_r

Discussion

1 day ago

iPhone not appearing in Hexnode ADE after assigning it in Apple Business Manager

I’m trying to enroll a new iPhone through Apple Business Manager and Automated Device Enrollment. The device is assigned to the Hexnode MDM server in ABM, but it still doesn’t show up under the ADE devices list in Hexnode. I…

iOS (490)

1 day ago

bram

Discussion

1 day ago

Do user-assigned policies apply differently to personal and corporate iOS devices?

We import users into Hexnode through Google Workspace and want to prepare policies before users enroll their devices. The setup we’re considering is assigning two policies to the same user before enrollment: - one policy for corporate-owned iPads enrolled through…

1 day ago

shirleyc

Discussion

2 days ago

Windows wallpaper setting greyed out on one device due to Hexnode policy

One Windows device has the desktop background locked by a Hexnode policy. The user cannot change the wallpaper because the option is greyed out and says it is managed by the organization. The same wallpaper restriction is needed for other…

App Management (555) Windows (429)

2 days ago

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aurora

Discussion

3 days ago

ABM Automated Device Enrollment asks for username and password during setup

I’m enrolling an Apple device through Apple Business Automated Device Enrollment in Hexnode. The device gets to the setup/end-user experience stage, but instead of configuring automatically, it shows a username and password prompt. I expected it to complete enrollment without…

3 days ago

zayn_nj

Discussion

4 days ago

Android multi-app kiosk app install stuck on Initiated after adding app to policy

I added a new Play Store app to an Android multi-app kiosk policy, but it did not appear on some kiosk phones. The devices show as non-compliant because required apps are missing. When I click Install from the missing apps…

ruthg_

Discussion

4 days ago

macOS location tracking says policy not enabled and only works after opening Hexnode app

I’m having trouble with location tracking on a managed Mac. Location Services is enabled on macOS, the location tracking policy is assigned, but when I try to fetch the device location from Hexnode, it fails with “Could not fetch the…

Best Practices (86) Location (36)

4 days ago

juan_garcia

Discussion

4 days ago

Dynamic group by cellular carrier not adding Android devices

I’m trying to create dynamic device groups for Android phones based on their cellular network carrier. I have a large number of devices, so checking each one manually is not practical. I created a dynamic group using the SIM Carrier…

Best Practices (86)

4 days ago

haniel

Discussion

4 days ago

iPad app deployment fails with "App not supported" and invalid server certificate error

A newly enrolled iPad is failing to install an App Store app through Hexnode. The install status shows: "App not supported on the device model/OS version. Verify app compatibility and Retry!" and the device also displays a certificate warning saying…

App Management (555) iOS (490)

4 days ago

Welcome to Hexnode Connect!

Managed Google Play web app not auto-installing on Android devices after assigning mandatory app policy

Remote control Windows device at login screen without Ctrl+Alt+Del option

iPhone not appearing in Hexnode ADE after assigning it in Apple Business Manager

Do user-assigned policies apply differently to personal and corporate iOS devices?

Windows wallpaper setting greyed out on one device due to Hexnode policy

More From Hexnode

Blackhat USA 2026

The Ultimate Guide to XDR (Extended Detection and Response)

ABM Automated Device Enrollment asks for username and password during setup

Android multi-app kiosk app install stuck on Initiated after adding app to policy

macOS location tracking says policy not enabled and only works after opening Hexnode app

Dynamic group by cellular carrier not adding Android devices

iPad app deployment fails with "App not supported" and invalid server certificate error

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Welcome to Hexnode Connect!

More From Hexnode

Blackhat USA 2026

The Ultimate Guide to XDR (Extended Detection and Response)

Leaderboard

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