Create Samsung user accounts for multiple users

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I currently have the problem that I can not add a user when my tablet is in MDM. Is there a workaround or a setting in the hexnode to use this user function again.

Employees would like to share a tablet, but have to constantly log off and log on. This could be solved perfectly with a user account.

Thanks in advance

All Replies

  • Hello @jannik-papsdorf, welcome to Hexnode Connect!

    Please check if the Add Users option under Restrictions > Advanced > Allow Account Settings is enabled. If not, try enabling it to create new users on the device.

    Enable Add Users option under advanced restriction

    However, note that for devices enrolled as Device Owner in the Android Enterprise program, new users cannot be created from the device-end. Hence, the above-mentioned option will be non-configurable in such cases.

    We hope this helps, please feel free to reach out in case of any further queries.

    Best regards,
    Chloe Edison
    Hexnode UEM