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aurora

Discussion

9 hours ago

ABM Automated Device Enrollment asks for username and password during setup

I’m enrolling an Apple device through Apple Business Automated Device Enrollment in Hexnode. The device gets to the setup/end-user experience stage, but instead of configuring automatically, it shows a username and password prompt. I expected it to complete enrollment without…

9 hours ago

zayn_nj

Discussion

20 hours ago

Android multi-app kiosk app install stuck on Initiated after adding app to policy

I added a new Play Store app to an Android multi-app kiosk policy, but it did not appear on some kiosk phones. The devices show as non-compliant because required apps are missing. When I click Install from the missing apps…

ruthg_

Discussion

1 day ago

macOS location tracking says policy not enabled and only works after opening Hexnode app

I’m having trouble with location tracking on a managed Mac. Location Services is enabled on macOS, the location tracking policy is assigned, but when I try to fetch the device location from Hexnode, it fails with “Could not fetch the…

Best Practices (85) Location (36)

1 day ago

juan_garcia

Discussion

1 day ago

Dynamic group by cellular carrier not adding Android devices

I’m trying to create dynamic device groups for Android phones based on their cellular network carrier. I have a large number of devices, so checking each one manually is not practical. I created a dynamic group using the SIM Carrier…

Best Practices (85)

1 day ago

noor_k

Discussion

1 day ago

macOS Apple ID sign out is blocked after enrollment

After enrolling a Mac in Hexnode, the Apple ID/account section in System Settings became restricted. The user could not sign out of the Apple ID or make changes to the account profile. Is this controlled by a Hexnode macOS policy,…

macOS (573)

1 day ago

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penelope

Discussion

1 day ago

Deploy Office LTSC 2024 on Windows with setup.exe and configuration.xml in Hexnode

I’m trying to deploy Microsoft Office LTSC/Office 2024 to Windows devices through Hexnode. I have the Office Deployment Tool setup.exe and a configuration.xml file. I was able to add setup.exe as an Enterprise app, but the deployment either failed with…

App Management (552) Windows (427)

1 day ago

arthur

Discussion

2 days ago

Renewing an APNs certificate in Hexnode without re-enrolling iOS devices

Our APNs certificate is expiring soon and I’m trying to renew it from Hexnode. In the Apple Push Certificates Portal, I can see existing certificates, but I wasn’t sure whether I should create a new certificate or renew the existing…

iOS (487)

2 days ago

kylian_parker

Discussion

2 days ago

Expanded App Catalog Capabilities for Windows & macOS

Greetings Hexnode Community! We have some exciting updates on the horizon! Getting the right apps to the right users just got a whole lot easier. To help you streamline application management and empower your end-users, we are bringing two major enhancements to the…

famk_e

Discussion

2 days ago

Android Enterprise enrollment stuck at Google services step on tablet

Some Android tablets are getting stuck during Hexnode enrollment. We are enrolling them with Android Enterprise, but during setup it reaches the Google services step, the app crashes, and the tablet goes back into the setup flow again. Force restarting…

ruthg_

Discussion

2 days ago

How to remove inactive legacy devices from Hexnode

I have a few legacy devices in my Hexnode portal that have not checked in for a long time. Since they are no longer active, I want to remove them from the portal. What is the correct way to clear…

2 days ago

Welcome to Hexnode Connect!

ABM Automated Device Enrollment asks for username and password during setup

Android multi-app kiosk app install stuck on Initiated after adding app to policy

macOS location tracking says policy not enabled and only works after opening Hexnode app

Dynamic group by cellular carrier not adding Android devices

macOS Apple ID sign out is blocked after enrollment

More From Hexnode

Blackhat USA 2026

The Ultimate Guide to XDR (Extended Detection and Response)

Deploy Office LTSC 2024 on Windows with setup.exe and configuration.xml in Hexnode

Renewing an APNs certificate in Hexnode without re-enrolling iOS devices

Expanded App Catalog Capabilities for Windows & macOS

Android Enterprise enrollment stuck at Google services step on tablet

How to remove inactive legacy devices from Hexnode

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Welcome to Hexnode Connect!

More From Hexnode

Blackhat USA 2026

The Ultimate Guide to XDR (Extended Detection and Response)

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