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r_foster

Discussion

2 hours ago

Samsung Android 15+ - Black Display During Remote View of Sensitive Content

While I was using Hexnode Remote View to troubleshoot a Samsung device running Android 15, the screen turns black specifically when password entries, PIN prompts, or secure login screens appear. Why is this happening?

Android (826)

2 hours ago

eleanor_a

Discussion

1 day ago

New Active Directory Users Not Appearing Immediately During Device Enrollment.

Hi, We are using Active Directory integration with Hexnode for automated device provisioning. Our provisioning workflow creates new AD accounts and then enrolls the corresponding devices into Hexnode. The complete process is expected to take around 2–3 minutes for completion. …

Enrollment (193) Windows (494)

1 day ago

clauss

Discussion

2 days ago

iOS enrollment stuck with scan in progress and Hexnode app not appearing

A newly enrolled iPhone shows as enrolled, but the Hexnode app has not appeared on the device and the Scan Device action has been running for a long time. The enrollment steps were completed correctly on the phone, and APNs…

2 days ago

grace_t

Discussion

3 days ago

Custom attributes not saving in Hexnode portal with no error

I’m trying to add a new custom attribute in the Hexnode portal, but after saving it, nothing shows up on the custom attributes page. I was able to create one the previous day, so this started suddenly. There’s no error…

Technicians & Roles (56)

3 days ago

eleanor_a

Discussion

3 days ago

Can I edit the Department field for local users in Hexnode?

I’m managing local users in Hexnode without any directory integration connected. I wanted to add a department or team value to a user profile so I could assign policies based on that. I tried creating a custom attribute called Department…

3 days ago

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marien

Discussion

3 days ago

Mac stuck on an unusually long “Try again in” timer after Remote Lock

Hi, I recently set a Remote Lock to a Mac, and the device was locked successfully. The Mac was left unused for some time, and its battery eventually drained completely. When the device is powered on again the lock screen…

3 days ago

maevee

Discussion

3 days ago

macOS 27 update still showing despite 90-day Defer Update policy

I configured a 90-day Defer Update policy in Hexnode for managed Mac devices running macOS 15.7.9 (Sequoia). The policy is deployed successfully, and I can see the profile under Settings > General > Device Management on the affected devices. However,…

macOS (673) OS Updates (103)

3 days ago

timo-liam

Discussion

3 days ago

macOS device shows compliant even when required SentinelOne app is missing

I have a macOS device where SentinelOne is set as a required app, but the app is missing and the device still shows as compliant in Hexnode. I tried reinstalling SentinelOne through app deployment, but the install fails with this…

3 days ago

luke

Discussion

3 days ago

Hexnode portal URL not working on office network but opens on mobile data

Our Hexnode MDM portal URL suddenly stopped loading from our office network. I tried different browsers and multiple laptops/mobiles, but the page still would not open. The same URL works when using mobile data. Does this mean the Hexnode portal…

3 days ago

annemie

Discussion

3 days ago

Windows USB whitelisting in Hexnode and macOS USB control options

I’m setting up Hexnode for Windows PCs and want to block users from connecting any USB or external device unless I explicitly allow it. Some of the allowed devices may be USB drives, Android phones, or iOS devices. Do I…

3 days ago

Welcome to Hexnode Connect!

Samsung Android 15+ - Black Display During Remote View of Sensitive Content

New Active Directory Users Not Appearing Immediately During Device Enrollment.

iOS enrollment stuck with scan in progress and Hexnode app not appearing

Custom attributes not saving in Hexnode portal with no error

Can I edit the Department field for local users in Hexnode?

More From Hexnode

Blackhat USA 2026

The Ultimate Guide to XDR (Extended Detection and Response)

Mac stuck on an unusually long “Try again in” timer after Remote Lock

macOS 27 update still showing despite 90-day Defer Update policy

macOS device shows compliant even when required SentinelOne app is missing

Hexnode portal URL not working on office network but opens on mobile data

Windows USB whitelisting in Hexnode and macOS USB control options

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Welcome to Hexnode Connect!

More From Hexnode

Blackhat USA 2026

The Ultimate Guide to XDR (Extended Detection and Response)

Leaderboard

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