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arthur

Discussion

1 day ago

Can Hexnode remotely delete photos from the DCIM folder on Samsung Knox Android Enterprise devices?

We manage several Samsung Knox devices enrolled as Android Enterprise Device Owner. Is there a way to remotely delete all photos from the devices using Hexnode? The photos are stored in the local DCIM folder. We are trying to avoid…

1 day ago

noah-blake

Discussion

1 day ago

Android managed Google Play web app not auto-installing even though device is in policy targets

I have a Mandatory Apps policy that includes a managed Google Play web app. It installs fine on most Android devices, but a couple of devices did not get the web app automatically. When I checked the policy, the devices…

Android (548) App Management (419)

1 day ago

skylar-a

Discussion

1 day ago

Enforce Face ID or Touch ID for Microsoft Outlook using Hexnode app configuration

Is there a way to require Face ID or Touch ID for the Microsoft Outlook app on managed iOS devices through Hexnode? I’m trying to either force Outlook’s built-in biometric lock to stay enabled or require Face ID/Touch ID before…

App Management (419)

1 day ago

leo_scott

Discussion

2 days ago

iOS app install fails with “This profile cannot make purchases” for WhatsApp

I’m trying to install WhatsApp on Apple devices through Hexnode. The MDM profile is already installed on the devices. When the install prompt appears saying Hexnode is trying to install WhatsApp, tapping Install immediately shows an error saying the profile…

matteo

Discussion

2 days ago

Hexnode Agent stuck on connecting screen on Windows laptop

One of our Windows laptops is not syncing properly with Hexnode. When the Hexnode Agent is opened on the device, it stays on the connecting screen and does not seem to move forward. After reinstalling the agent and refreshing the…

Windows (387)

2 days ago

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luke

Discussion

3 days ago

Block iCloud or Apple ID sign-in on iPads managed with Hexnode

I’m setting up a group of iPads in Hexnode and want them to be managed without any personal Apple ID or iCloud account. In the iOS policy, I disabled the option to modify accounts under Advanced Restrictions, but users can…

noor_k

Discussion

3 days ago

Android kiosk app shows “This app requires a WebView to work” on Android 13

We have Android 13 devices running in kiosk mode. One of our apps opens with the error: “This app requires a WebView to work”. Android System WebView seems to be present on the devices, but the app still fails only…

maevee

Discussion

3 days ago

How to remove devices stuck in disenrollment initiated state in Hexnode?

We have a few test devices that were used during our initial Hexnode setup. Some of them are no longer available and are not checking in with MDM anymore. They show as Disenrollment Initiated, but I still want to clean…

3 days ago

aurora

Discussion

3 days ago

How to add a second admin or technician in Hexnode UEM?

Hi, I’m trying to add another admin user to our Hexnode UEM portal. I saw instructions saying to go to Admin > Administrators, but when I open Admin, it only takes me to General Settings and I don’t see an…

Technicians & Roles (20)

3 days ago

jayceon

Discussion

3 days ago

Blocking GIFs on Android

Hi everyone, We are deploying Samsung tablets running Knox OS for our students. One of the primary apps they use is Dragon: Special ED. I need a way to block GIFs completely within this app, and ideally system-wide. Students are…

Android (548)

3 days ago

Welcome to Hexnode Connect!

Can Hexnode remotely delete photos from the DCIM folder on Samsung Knox Android Enterprise devices?

Android managed Google Play web app not auto-installing even though device is in policy targets

Enforce Face ID or Touch ID for Microsoft Outlook using Hexnode app configuration

iOS app install fails with “This profile cannot make purchases” for WhatsApp

Hexnode Agent stuck on connecting screen on Windows laptop

More From Hexnode

The Ultimate Guide to XDR (Extended Detection and Response)

Block iCloud or Apple ID sign-in on iPads managed with Hexnode

Android kiosk app shows “This app requires a WebView to work” on Android 13

How to remove devices stuck in disenrollment initiated state in Hexnode?

How to add a second admin or technician in Hexnode UEM?

Blocking GIFs on Android

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Welcome to Hexnode Connect!

More From Hexnode

The Ultimate Guide to XDR (Extended Detection and Response)

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