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luke

Discussion

11 hours ago

Required Permissions screen closes instantly during Android enrollment

I’m enrolling a Lenovo Android tablet with Hexnode, but I’m stuck on the Required Permissions step. When I tap the toggle to enable a required permission, the Android settings screen opens and immediately dismisses, so I can’t manually turn the…

11 hours ago

gareyy

Discussion

1 day ago

macOS bulk wipe from device group not showing in device history

I bulk wiped a group of macOS devices from a device group. The action shows on the main dashboard/activity area, but when I open each device, I don’t see the wipe listed in the device action history or activity feed.…

macOS (607) Remote Actions (135)

1 day ago

_ashur

Discussion

1 day ago

Blocking WhatsApp Web on macOS with Hexnode and checking browser history

I’m managing a few macOS devices and need to stop users from accessing the browser version of WhatsApp. I initially tried to do this with a custom script in Hexnode, but I couldn’t find the Execute Script option where an…

macOS (607) Scripts (114)

1 day ago

harold

Discussion

2 days ago

iPhone ADE enrollment error: “This account is not authorized for this action”

I’m trying to enroll a factory-reset iPhone 12 through Apple Business Manager/ADE. The phone goes through language, Wi-Fi, and setup normally, then shows the “Enroll this iPhone” screen. After I tap the enrollment button, it fails with: “This account is…

2 days ago

ed_evans

Discussion

2 days ago

Android kiosk screen timeout not working after disabling Keep Screen On

I’m using an Android kiosk policy and the device display stays on all the time. I set the screen timeout to 3 minutes under Android restrictions, but the screen still does not turn off. The confusing part is that Keep…

Android (702) Kiosk (346)

2 days ago

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harold

Discussion

2 days ago

Android Clear Password command stays queued even though device is checking in

I had an Android phone that was actively checking in to Hexnode, but the Clear Password remote action would not complete. The action stayed queued even after restarting the device and trying another network. We eventually wiped the device after…

2 days ago

ezekiel

Discussion

3 days ago

Windows Hexnode agent update and LAPS admin password shows incorrect

I’m managing a few Windows 11 Pro devices in Hexnode and had two questions/issues come up. First, I was checking the Hexnode agent version on enrolled devices. The latest version I saw was 38.1.0, but I didn’t see an update…

3 days ago

carter

Discussion

4 days ago

iOS device remains non-compliant after removing blocklisted apps and scan stays pending

One supervised iPad is online and checking in, but it stayed out of compliance. The Compliance Info showed multiple blocklisted apps and also flagged passcode/data protection. I triggered app deletion for the blocked apps, but the device still showed application…

elena

Discussion

4 days ago

Android hourly location updates inconsistent when devices are idle

We have a location tracking policy configured to collect device location every hour. The same shared policy is applied to both iOS and Android devices. iOS devices seem to report location every hour as expected, but Android devices are inconsistent.…

4 days ago

lila_ace

Discussion

5 days ago

Can Hexnode set the same lock screen passcode on multiple iPads?

I’m setting up around 30 iPads and want them all to use the same lock screen passcode. I found the passcode policy settings in Hexnode, but those seem to enforce passcode rules rather than set an actual passcode on the…

iOS (533)

5 days ago

Welcome to Hexnode Connect!

Required Permissions screen closes instantly during Android enrollment

macOS bulk wipe from device group not showing in device history

Blocking WhatsApp Web on macOS with Hexnode and checking browser history

iPhone ADE enrollment error: “This account is not authorized for this action”

Android kiosk screen timeout not working after disabling Keep Screen On

More From Hexnode

Blackhat USA 2026

The Ultimate Guide to XDR (Extended Detection and Response)

Android Clear Password command stays queued even though device is checking in

Windows Hexnode agent update and LAPS admin password shows incorrect

iOS device remains non-compliant after removing blocklisted apps and scan stays pending

Android hourly location updates inconsistent when devices are idle

Can Hexnode set the same lock screen passcode on multiple iPads?

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Welcome to Hexnode Connect!

More From Hexnode

Blackhat USA 2026

The Ultimate Guide to XDR (Extended Detection and Response)

Leaderboard

Popular Tags

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