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9 hours ago

Technician gets “Oops!” on every Hexnode dashboard page after role setup

I created a new technician in Hexnode and assigned a custom role that was cloned from an Admin-type role. The technician completed the password setup, but when they log in, every dashboard page shows an “Oops!” error. I checked the…

9 hours ago

wyatt_simmons

Discussion

21 hours ago

Google Workspace sync shows “Invalid input” after uploading new service account JSON

Our Google Workspace directory sync in Hexnode stopped working after running fine for a long time. I created a new service account under the same Google Cloud project, generated a new JSON key, and uploaded it in the Google Workspace…

21 hours ago

benwhite

Discussion

1 day ago

Can Hexnode portal admins sign in with Keycloak SAML SSO?

I’m trying to set up SSO for Hexnode portal users, mainly technicians and admins. Our identity provider is Keycloak, and I was looking for a generic SAML SSO option in the admin panel. I only see options for Google, Microsoft,…

Technicians & Roles (53)

1 day ago

wilma

Discussion

1 day ago

Offline Android devices stuck on Hexnode enrollment wizard due to license limit

We have several Android devices at a remote site stuck on the Hexnode enrollment wizard during boot. Enrollment through the URL is not completing because our device license limit has been reached. Some older devices in the portal are offline…

1 day ago

vance_j

Discussion

2 days ago

iOS profile enrollment shows active but missing device name and model

An iPhone was enrolled using profile-driven enrollment from the browser enrollment URL. The device showed as Active in the Hexnode portal, but the device name and model were blank, and it did not seem manageable yet. The enrollment profile appeared…

iOS (620)

2 days ago

noor_k

Discussion

2 days ago

Stop automatic updates for one App Store app on managed iPads

Is there a way to stop just one App Store app from automatically updating on managed iPads? We have a specific app that has caused issues after the last few updates, so we want to keep it installed but prevent…

zayn_nj

Discussion

2 days ago

macOS LAPS: Managing existing admin accounts and retaining policy-created accounts

We’ve been testing macOS LAPS in Hexnode. Basic LAPS works for creating and managing a local administrator account through policy, but our actual requirement is to rotate the password for an existing local admin account, for example <admin_account>. The documentation…

im_jaymes

Discussion

2 days ago

iPad not auto-renaming during ADE enrollment after profile sync

I’m setting up iPads with Apple Business Manager/ADE in Hexnode and want the device name to be applied automatically during enrollment using a prefix and an appended number, like <prefix>-IPAD101, <prefix>-IPAD102, etc. The ADE enrollment profile has the device naming…

Automation (101) iOS (620)

2 days ago

skyler

Discussion

2 days ago

Android device disenrollment delayed due to queued MDM commands

I tried to disenroll a few Android devices from Hexnode. One device disenrolled without any issue, but two others did not respond even after sending the disenroll action several times. Both devices had checked in recently, around 10 minutes before…

2 days ago

bram

Discussion

2 days ago

Technician gets “Oops!” on every Hexnode dashboard page after role setup

I created a new technician in Hexnode and assigned a custom role that was cloned from an Admin-type role. The technician completed the password setup, but when they log in, every dashboard page shows an “Oops!” error. I checked the…

2 days ago

Welcome to Hexnode Connect!

Technician gets “Oops!” on every Hexnode dashboard page after role setup

Google Workspace sync shows “Invalid input” after uploading new service account JSON

Can Hexnode portal admins sign in with Keycloak SAML SSO?

Offline Android devices stuck on Hexnode enrollment wizard due to license limit

iOS profile enrollment shows active but missing device name and model

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Stop automatic updates for one App Store app on managed iPads

macOS LAPS: Managing existing admin accounts and retaining policy-created accounts

iPad not auto-renaming during ADE enrollment after profile sync

Android device disenrollment delayed due to queued MDM commands

Technician gets “Oops!” on every Hexnode dashboard page after role setup

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Welcome to Hexnode Connect!

More From Hexnode

Blackhat USA 2026

The Ultimate Guide to XDR (Extended Detection and Response)

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