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im_dany

Discussion

11 hours ago

Technicians option missing in child portal after moving to Hexnode MSP portal

I’m trying to add two users as admins in a Hexnode portal, but I don’t see the Technicians option under Admin. Google Workspace Sync is enabled, so I first thought that might be why the option is missing. This portal…

carter

Discussion

1 day ago

APNs certificate expired in Hexnode before enrolling company-owned iOS devices with Apple Configurator

I’m setting up company-owned iOS devices in Hexnode and noticed the portal says the APNs certificate has expired. I also need to enroll the iPhones, but we don’t have Apple Business Manager set up, so I’m planning to use Apple…

iOS (440)

1 day ago

maevee

Discussion

2 days ago

Android devices automatically entering Lost Mode after being inactive

Some of our Android devices that had not been used for a while entered Lost Mode automatically. I could not find anything in the device action history showing that Lost Mode was triggered manually. Is there a setting that can…

Android (594)

2 days ago

luke

Discussion

2 days ago

FileVault policy keeps macOS FileVault settings greyed out and recovery key is not always visible

I’m managing a couple of macOS devices with a FileVault encryption policy in Hexnode. The problem is that FileVault is controlled by policy, so the option to turn it off on the Mac is greyed out in System Settings. I…

2 days ago

maevee

Discussion

2 days ago

Wipe a locked offline iOS device without the passcode

We have an iPhone assigned to a former employee. The device is locked, we do not have the passcode, and it has not checked in with Hexnode for about 3 months. Since it is offline, the wipe command from the…

iOS (440) Remote Actions (89)

2 days ago

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richard_hank

Discussion

2 days ago

Can Hexnode send iMessages, start FaceTime calls, or view Apple ID emails on iOS devices?

I’m managing supervised iPhones through Hexnode and wanted to check what is possible with Apple communication features. Can Hexnode be used to send iMessages or start FaceTime calls from the console? Also, is there any way to see the Apple…

iOS (440)

2 days ago

shirleyc

Discussion

3 days ago

Android Remote View/Control slow or failing on some devices behind firewall or Cisco Umbrella

Some of our Android tablets connect to Hexnode Remote View/Control quickly, but others take a long time to scan or fail to connect. The devices are on different Wi-Fi networks and some locations have stricter firewall/security filtering enabled. Has anyone…

roger

Discussion

3 days ago

How to renew an expired Apple VPP token in Hexnode UEM

Our Apple VPP token is showing as expired in Hexnode UEM. What is the correct way to renew the token and reconnect it with Apple Business so app management keeps working?

3 days ago

itsme_aoi

Discussion

3 days ago

Can I allow users to access Android Settings in Multi-App Kiosk mode

I’m managing Android Enterprise devices that are locked in Multi-App Kiosk mode. Users need a way to access device settings from the kiosk home screen. Is it possible to modify the existing Hexnode policy so the Settings app is available…

kylian_parker

Discussion

3 days ago

Introducing Advanced Policy Execution Reporting

We are excited to announce a significant enhancement to the Policy Reports module, designed to provide IT admins with total visibility into policy deployment outcomes. Moving beyond simple count-based tracking, this update introduces actionable, real-time diagnostic insights directly into your management console. …

Hexnode UEM 106.0.0 (7)

3 days ago

Welcome to Hexnode Connect!

Technicians option missing in child portal after moving to Hexnode MSP portal

APNs certificate expired in Hexnode before enrolling company-owned iOS devices with Apple Configurator

Android devices automatically entering Lost Mode after being inactive

FileVault policy keeps macOS FileVault settings greyed out and recovery key is not always visible

Wipe a locked offline iOS device without the passcode

More From Hexnode

Blackhat USA 2026

The Ultimate Guide to XDR (Extended Detection and Response)

Can Hexnode send iMessages, start FaceTime calls, or view Apple ID emails on iOS devices?

Android Remote View/Control slow or failing on some devices behind firewall or Cisco Umbrella

How to renew an expired Apple VPP token in Hexnode UEM

Can I allow users to access Android Settings in Multi-App Kiosk mode

Introducing Advanced Policy Execution Reporting

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Welcome to Hexnode Connect!

More From Hexnode

Blackhat USA 2026

The Ultimate Guide to XDR (Extended Detection and Response)

Leaderboard

Popular Tags

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