It is so annoying to have to use 2FA for actions that require password verification when we’re already logged in to Hexnode. At least enable use of the Authenticator app we use to sign in so we’re not getting a ton of 2FA emails.
225 Views
Replies (3)
Marked SolutionPending Review
Hexnode Expert
3 weeks ago
Marked SolutionPending Review
Hi bryang,
Thank you for reaching out.
We understand that being prompted for 2FA on certain actions even when you’re already logged in can be frustrating. At the moment, email verification is the only option available for crucial actions that require password re-authentication.
We’ll raise this feedback with our team for further evaluation.
Best regards,
Eden Pierce
Hexnode UEM
Marked SolutionPending Review
Participant
3 weeks ago
Marked SolutionPending Review
We have over 1000 mobile devices and are constantly refreshing inventory, so having to wait for 2 emails, one for wipe and one for disenroll, every time we decommission 10 or more devices is extremely counterproductive. This needs to get fixed.
Marked SolutionPending Review
Hexnode Expert
2 weeks ago
Marked SolutionPending Review
Hi @bryang,
We understand this can slow things down when you’re managing a large number of devices. We’ll bring this up with our team and see what can be done to improve it.
Thanks for pointing it out.
Best regards,
Eden Pierce
Hexnode UEM
Save
