Hi all, does Hexnode block Zoom on macOS? One of my users says they can’t open the app.
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Replies (5)
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Hexnode Expert
2 days ago
Mar 16, 2026
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Participant
2 days ago
Mar 16, 2026
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There’s no such policy associated with the device.
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Hexnode Expert
2 days ago
Mar 16, 2026
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Got it. Could you confirm two things for us:
- Is the user completely unable to access or open the Zoom app?
- Was the app installed manually, or was it deployed via Hexnode?
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Participant
22 hours ago
Mar 17, 2026
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Yes, they can’t open it. The app was installed manually by the user.
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Hexnode Expert
20 hours ago
Mar 17, 2026
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Thanks for clarifying. Since there aren’t any restrictions configured for the Zoom app in Hexnode UEM, it isn’t blocking access. Because the app was manually installed from an external source, it is possible that the file may be corrupted, preventing it from launching.
We recommend downloading the latest version of Zoom directly from the official site and reinstalling it. That should resolve the issue.
Regards,
Simon Scott
Hexnode UEM
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