[famk_e Participant 28 December 2021 famk_e Participant]

I guess you could whitelist the apps you want access to. That could hide all other unwanted apps.

[skylar..a Participant 28 December 2021 skylar..a Participant]

Yes, we tried that too. Did not hide other apps on Mac.

[Ethan Hexnode 28 December 2021 Ethan Moderator]

Hi, @skylar!

Thank you for reaching out to us!

Unfortunately, you cannot hide apps by blacklisting them on macOS devices. All unapproved apps will still be visible on the device but will not be accessible to the user. Feel free to read on the ins and outs of blacklisting and whitelisting apps on macOS.

Hope this answer helps you.

Ethan Miller
Hexnode UEM

• This reply was modified 2 years, 3 months ago by  Ethan Miller.
• This reply was modified 2 years, 3 months ago by  Ethan Miller.
• This reply was modified 2 years, 3 months ago by  Ethan Miller.
• This reply was modified 2 years, 3 months ago by  Ethan Miller.
• This reply was modified 2 years, 3 months ago by  Ethan Miller.
• This reply was modified 2 years, 3 months ago by  Ethan Miller.

[Annemie Participant 28 December 2021 Annemie Participant]

We faced a similar situation with a few of our older ipads…it worked on the newer devices seamlessly…

[Ethan Hexnode 28 December 2021 Ethan Moderator]

Hi, @Annemie!

Thank you for choosing Hexnode UEM!

This seems to be a version mismatch, assuming your devices are supervised. Blacklisted apps are hidden on supervised iOS devices 9.3 and above. We recommend updating your iPads to the latest version. If your device is unsupervised, you will be able to see and use the blacklisted app, but the device will be marked as non-compliant within the portal.

Hope this answer suits your requirement

Ethan Miller
Hexnode UEM