Hide apps on mac

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We have a few iPads and MacBooks at our retail stores for inventory management. We want to restrict access to certain apps and hide all stock apps on them…we tried blacklisting these apps, but they were not hidden on the macs,… is this possible from the portal?…
All our macs run macOS Big Sur. We have Intel and M1 Mac Airs and a few Intel MacBook Pros.

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  • Hexnode

    Ethan Miller

    Moderator

    Hi, @skylar-a!

    Thank you for reaching out to us!

    Unfortunately, you cannot hide apps by blacklisting them on macOS devices. All unapproved apps will still be visible on the device but will not be accessible to the user. Feel free to read on the ins and outs of blacklisting and whitelisting apps on macOS.

    Hope this answer helps you.

    Ethan Miller
    Hexnode UEM

    • This reply was modified 11 months, 2 weeks ago by  Ethan Miller.
    • This reply was modified 11 months, 2 weeks ago by  Ethan Miller.
    • This reply was modified 11 months, 2 weeks ago by  Ethan Miller.
    • This reply was modified 11 months, 2 weeks ago by  Ethan Miller.
    • This reply was modified 11 months, 2 weeks ago by  Ethan Miller.
    • This reply was modified 11 months, 2 weeks ago by  Ethan Miller.
  • Hexnode

    Ethan Miller

    Moderator

    Hi, @Annemie!

    Thank you for choosing Hexnode UEM!

    This seems to be a version mismatch, assuming your devices are supervised. Blacklisted apps are hidden on supervised iOS devices 9.3 and above. We recommend updating your iPads to the latest version. If your device is unsupervised, you will be able to see and use the blacklisted app, but the device will be marked as non-compliant within the portal.

    Hope this answer suits your requirement

    Ethan Miller
    Hexnode UEM