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leo_scott

Discussion

16 hours ago

Android devices showing offline due to certificate error?

Hi Team, We’re facing an issue where multiple Android devices are showing offline in Hexnode, even though they have a stable internet connection. Because of this, policies are not getting associated with the devices. On one affected device, the Hexnode app displays a certificate error. Upon further checking, we noticed a date and time mismatch. The device system date/time is…

Android (428)

16 hours ago

sebastin

Discussion

2 days ago

Activation Lock on Mac after Remote Wipe

Hi team, I did a remote wipe on a Mac, and when it comes back up, it has an activation lock. I checked Hexnode, and it shows no activation lock. I’ve tried every Apple account we have, but nothing seems to work. Any thoughts?

ABM (46) macOS (445)

2 days ago

abel-j

Discussion

2 days ago

PDF Access Issue in Kiosk Mode

Hi everyone, we’re using Android devices in kiosk mode through Hexnode UEM. Recently, we noticed that PDF files stopped opening on these devices. Whenever users try to open a PDF, they get an “access denied” message. This is affecting our daily work. There is a PDF reader installed on the device, and I believe it’s part of the kiosk policy, but I’m not sure how it was added. I’m also unable to share many…

Android (428) Kiosk (203)

2 days ago

noor_k

Discussion

2 days ago

Associate policy to user

Hi team, I created a policy and now I want to assign it to users. Can anyone guide me on how to do this?

Best Practices (37)

2 days ago

gnishilda

Discussion

2 days ago

APNS Certificate renewal

Hey everyone, I just got a notification that our APNs certificate is about to expire. I’m a bit unsure about the exact renewal process. Do I need to generate a new certificate from scratch, or is there a way to just renew the existing one? Also, how do I make sure I’m matching the right certificate in the Hexnode portal…

2 days ago

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timo-liam

Discussion

3 days ago

Why Use Windows Shared PC Mode for Shared Devices?

We manage Windows devices that are used by many different users every day—training labs, call centers, and shared office systems. Over time, these devices slow down, run out of storage, and sometimes retain data from previous users. Instead of going deep into configuration details, can someone explain why Windows Shared PC mode is useful and when it actually makes…

Windows (307)

3 days ago

amelia

Discussion

3 days ago

WiFi connectivity issues on iOS

Hi people, I keep running into this issue and I’m not really sure what’s causing it. There are no Wi-Fi policies set on the device. Sometimes the Wi-Fi just disconnects on its own, and when I check, there are no SSIDs showing at all. It looks like Wi-Fi is on, but nothing appears. The only…

iOS (342)

3 days ago

john_cooper

Discussion

5 days ago

More control for Rooted Android Devices .... Coming Soon

We’re working on a new remote action in Hexnode UEM for rooted Android devices: Enable Device Owner. Device Owner mode gives full, system-level control of an Android device to the UEM solution. It allows admins to enforce policies, manage apps silently, restrict hardware features, and lock devices into dedicated workflows ideal for corporate-owned or single-purpose…

leo_scott

Discussion

5 days ago

App update issue

Hi, we are managing Android (Device Owner) devices with basic policies that restrict app installs by users. However, we got an issue where users are unable to update preloaded apps like Google Photos, they see a message saying updates are blocked by admin restrictions. We are not using kiosk mode, and I don’t see any…

bram

Discussion

5 days ago

Activation lock disrupting enrollment

Hi everyone, I was enrolling an iPhone into Hexnode and suddenly got stuck with Activation Lock. It’s asking for Apple Business Manager (ABM) credentials. Has anyone faced this before?

ABM (46)

5 days ago

Welcome to Hexnode Connect!

Android devices showing offline due to certificate error?

Activation Lock on Mac after Remote Wipe

PDF Access Issue in Kiosk Mode

Associate policy to user

APNS Certificate renewal

More From Hexnode

HIMSS 2026

EDR Explained: A Complete Guide to Modern Endpoint Security

Why Use Windows Shared PC Mode for Shared Devices?

WiFi connectivity issues on iOS

More control for Rooted Android Devices .... Coming Soon

App update issue

Activation lock disrupting enrollment

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Welcome to Hexnode Connect!

More From Hexnode

HIMSS 2026

EDR Explained: A Complete Guide to Modern Endpoint Security

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