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aitana

Discussion

8 hours ago

How to add a BitLocker policy to a Windows device in Hexnode

I’m trying to add a BitLocker policy to a Windows device in Hexnode, but I don’t see the BitLocker policy listed on the device page. I’m already on the device details page and looking under the Policies section. Where should…

8 hours ago

roger

Discussion

9 hours ago

Android kiosk screen flickering with “Access Denied” in Hexnode

An Android tablet managed with Hexnode is locked in kiosk mode and the screen keeps flickering/flashing. It also shows the message: “Access Denied. You’ll be redirected back shortly.” The device has app allowlisting enabled because we need our custom enterprise…

9 hours ago

elena

Discussion

11 hours ago

Is there a Hexnode Windows agent installer for ARM64 devices?

I have a Windows device running on ARM64 and was looking for a specific ARM64 build of the Hexnode Windows agent. I only see the regular Windows installer. Is there a separate installer for ARM64 devices, or should the standard…

11 hours ago

mortimer

Discussion

13 hours ago

Can Hexnode show last known location for offline Android devices?

We use Hexnode mainly to help find misplaced Android tablets. Some devices were left non-compliant and offline for several months, so they no longer show recent location details on the dashboard. Is there any way to retrieve the last location…

13 hours ago

aitana

Discussion

13 hours ago

How to renew an APNs certificate in Hexnode UEM

I need to renew the Apple Push Notification service certificate used with Hexnode. Apple is asking me to upload a renewal file/document, but I don’t remember where I got it from last time. Where do I generate the file in…

13 hours ago

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yuudai

Discussion

13 hours ago

Webex calls drop when answering from locked iPad in Hexnode

We manage a group of iPads with Hexnode and use the Webex app for calls. Incoming Webex calls still ring on the iPad lock screen, but when users swipe right to answer, the call immediately drops. If the iPad is…

13 hours ago

aitana

Discussion

13 hours ago

Transfer APNs certificate to a new Apple ID without re-enrolling iOS devices

The Apple ID shown for our APNs certificate no longer seems to exist when I try to sign in to the Apple Push Certificates Portal. It may have been an old account or something changed during an account/domain migration. If…

13 hours ago

skyler

Discussion

13 hours ago

Changing the hostname of a macOS device from Hexnode

I’m managing macOS devices in Hexnode and need to change the computer name/hostname of a Mac. I was looking for a remote action to rename the device, but I can’t find a direct option for macOS. Is there a way…

13 hours ago

bram

Discussion

13 hours ago

Managed Apple ID users cannot install apps from App Store on iOS

I’m trying to temporarily allow one iPhone user to install apps without changing the same restriction for everyone else under our main iOS policy. I duplicated the existing policy, enabled the option to allow installing apps, and assigned that version…

13 hours ago

luke

Discussion

13 hours ago

Devices showing Application compliance issue even with the same policy

I have a couple of managed phones showing as non-compliant in Hexnode. Under Device Summary > Compliance info, the reason only says Application compliance, but it does not point to a specific app or conflict. The confusing part is that…

13 hours ago

Welcome to Hexnode Connect!

How to add a BitLocker policy to a Windows device in Hexnode

Android kiosk screen flickering with “Access Denied” in Hexnode

Is there a Hexnode Windows agent installer for ARM64 devices?

Can Hexnode show last known location for offline Android devices?

How to renew an APNs certificate in Hexnode UEM

More From Hexnode

The Ultimate Guide to XDR (Extended Detection and Response)

Webex calls drop when answering from locked iPad in Hexnode

Transfer APNs certificate to a new Apple ID without re-enrolling iOS devices

Changing the hostname of a macOS device from Hexnode

Managed Apple ID users cannot install apps from App Store on iOS

Devices showing Application compliance issue even with the same policy

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Welcome to Hexnode Connect!

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The Ultimate Guide to XDR (Extended Detection and Response)

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