Is remote viewing possible with Hexnode? If not pls suggest some safe remote viewing softwares to use. Couple of my WFH employees have some problems on their laptop (windows). Not able to get the complete picture with logs.
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Replies (4)
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Participant
4 years ago
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Team viewer and anydesk are popular. Not sure about the security though.
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Hexnode Expert
4 years ago
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Hello Peneloppe,
Thank you for reaching out to us.
You need not use any remote viewing software. The remote view feature in Hexnode will allow you to view the devices from the Hexnode portal in real-time. To start a Remote View session:
- Navigate to Manage > Devices and select the device.
- Click on ‘Start Session’ under the Remote View section on the Device Summary page.
Feel free to browse our help doc on Remote View for Windows 10 devices to know more.
Cheers!!
Deborah Timothy
Hexnode UEM
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Participant
4 years ago
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Wow! Have used remote view feature in android. Didn’t know u had it for windows.
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Hexnode Expert
4 years ago
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Hello Orla,
With Hexnode, you can remotely view iOS, Windows 10, and Android devices. Do follow the links to know more about the feature.
Cheers!!
Deborah Timothy
Hexnode UEM
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