[Hexnode Support Hexnode 22 September 2017 Hexnode Support Keymaster]

Which platform device is it, Leilani? Android, iOS or Windows?

Thanks and regards
Hexnode Support Team
+1-866-498-9407 (US Toll Free)
+44-(800)-3689920(UK Toll Free)
+61-1800165939 (Australia Toll Free)
+1-510-545-9700 (Intl)
Hexnode | Mitsogo Inc.

 

[Leilani Participant 22 September 2017 Leilani Participant]

iPads, around 50.

[Hexnode Support Hexnode 6 August 2018 Hexnode Support Keymaster]

To turn on Kiosk mode, the iPads must be supervised. Check out this help article to learn what supervision is all about and how you can enable it on your iOS devices,

This is how iOS devices are Supervised:

 

Once the iPads have been supervised, you can enroll with the device with Hexnode MDM and turn on Kiosk mode remotely.

• Enroll devices with Hexnode MDM
  Once your device is enrolled with Hexnode MDM, you can push configurations, set up restrictions, manage apps, enable Kiosk mode and more, all remotely.
• Enable single app Kiosk mode
  In Single app Kiosk mode, the iPad will be locked down to the selected app, users won’t be able to access other apps or device settings.
• Enable Multi-app Kiosk mode
  Multi-app Kiosk mode involves whitelisting apps which essentially locks down the iPad to the selected apps. The downside is that the Settings app will be available on the device by default. You won’t be able to deny access to it.

Thanks and regards
Hexnode Support Team
+1-866-498-9407 (US Toll Free)
+44-(800)-3689920(UK Toll Free)
+61-1800165939 (Australia Toll Free)
+1-510-545-9700 (Intl)
Hexnode | Mitsogo Inc.

[Jessica Participant 17 February 2020 Jessica Participant]

How to remotely disable kiosk mode?

[grace-baker Hexnode 17 February 2020 grace-baker Moderator]

Hey, Thanks for reaching out to us.

• To disable the kiosk mode from the portal, please navigate to the Manage tab and select the desired device. Click on the Actions button and choose the ‘Disable Kiosk Mode’ option. This will make the device exit from the kiosk mode.
• You can also select the device from the Manage tab, navigate to the Policies subtab and delete the policy to disable the kiosk mode from the device.
• Also, you can navigate to the Policies tab, click on the kiosk policy and remove the specific device from the policy targets and save the policy.

Kindly use the help link to know about kiosk exit methods.

Cheers!
Grace Baker
Hexnode MDM