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Prevent sending app crash reportsSolved

Participant
Discussion
4 years ago

Is that possible to prevent sending app crash reports in Android devices locked in Kiosk mode?

 

Replies (1)

Marked SolutionPending Review
Hexnode Expert
4 years ago
Marked SolutionPending Review

Hey, Thanks for reaching out to us.

Yes, it is. Please navigate to Policies-> Kiosk Lockdown-> Android Kiosk Lockdown-> Peripheral Settings-> App settings and enable the option ‘Disable app crash reporting’. Please note to associate targets and save the policy.
In case of devices running Android 6 and below, users will be able to send the app crash reports, even if the option is enabled. For devices running Android 7 and above, if the option ‘Users can turn device off’ is disabled, users cannot send the app crash report even if the Disable app crash reporting option is off.

Kindly check out the help doc on peripheral settings for more info.

Cheers!
Grace Baker
Hexnode MDM