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Exit Single App Kiosk Mode in Hexnode MDM

Mobile Device Management Community Forums Kiosk Management Exit Single App Kiosk Mode in Hexnode MDM

This topic contains 1 reply, has 2 voices, and was last updated by  Hexnode Support 3 weeks, 4 days ago.

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  • #922 Score: 0

    Trudy
    Participant

    Hi, is there a way to exit Single App Kiosk Mode in Hexnode MDM? The password after tapping 10 times
    only seems to appear on the kiosk home screen which is never open in single app mode

    #926 Score: 0

    Hexnode Support
    Keymaster

    Hello Trudy,

    When a single app kiosk policy is created, the kiosk app will automatically become the auto launch app with launch delay of 0 sec. This causes the app to run in the foreground all the time thereby restricting users from exiting the single app mode. However, the Auto Launch Delay can be varied by setting the delay to a specific time period. The app will launch automatically after the specified auto launch period. By setting a delay, you can exit to the kiosk home screen and tap ten times to exit the kiosk mode.

    You can configure auto launch settings as mentioned below.

    1. Log in to your MDM Console.
    2. Navigate to Policies. Click on the kiosk policy name to edit an existing policy or New Policy to create a new one.
    3. Click on Android Settings > Kiosk Settings.
    4. Select Single App Mode if you want to lock down your devices into a single app or Multi App Mode if you want to restrict your devices to selective applications.
    5. Click on Auto Launch Settings > Configure.
    6. Enter a suitable App Auto Launch Delay in the space provided. Click on Save.
    7. Navigate to Policy Targets and add the device name(s) you wish to associate the policy to. Click on Save.

    Thanks and regards
    Hexnode Support Team
    +1-866-498-9407 (US Toll Free)
    +44-(800)-3689920(UK Toll Free)
    +61-1800165939 (Australia Toll Free)
    +1-510-545-9700 (Intl)
    Hexnode | Mitsogo Inc.

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