Hi everyone,
We are currently deploying a fleet of devices locked down in single-app Kiosk Mode for digital signage across our retail locations.
Our IT team needs to be able to remotely access and control these devices for regular maintenance and troubleshooting. However, since there is no actual user manning these kiosks, no one is physically there to accept an incoming remote session prompt or interact with an app.
How can we set up our policies so that our IT admins can initiate a remote session into these kiosk devices silently, without requiring any physical interaction on the device end?