I just wanted to save someone else from the headache I’m dealing with this morning.
We just rolled out a batch of Samsung tablets to our warehouse floor. They are mounted high on forklifts, so they are effectively “unattended” devices. I pushed the Unattended Remote Access policy in Hexnode, assuming I could just remote in whenever I needed to fix issues.
The Gotcha: I tried to remotely view/control into a device today, and the connection just hung on “Waiting for user permission.”
Turns out, Android security requires the user to grant permission physically, one time before the “Unattended” policy kicks in. Since nobody at the warehouse knows these tablets exist yet, I had to walk a floor manager through climbing up a forklift just to tap “Allow” on a screen.
Learn from my mistake: Pre-stage your permissions before you mount the hardware!
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