It appears that the Docs for ios enrollment via Apple Configurator are out of date for ios 18. I haven’t added a device in the past 11 months (education cycle), so the following items feel much different from before.
First, the wifi profile never gets applied in any scenario I’ve walked thru for new devices, causing the prepare process to throw the Provisional Enrollment Failed error. Lots of Apple Community threads like this one that suggest the work around of “preparing” after you setup the wifi.
Second, The DEP process fails. If you prepare after entering the wifi, apple configurator resets the device (and reboots) with the profile and settings. When you enter the wifi again (because wifi profile doesn’t work any more) then it finds that it is in ABM, but ABM is not assigning to the default MDM. Instead, it sets as Apple Configurator 2. When you change it to the MDM and continue setup on the ipad, the MDM is assigned and ipad configured. Sadly, the IPad is in an “Unsupervised” state which the user is allowed to “Leave Remote Management”.
I have gone through MANY different iterations following lots of different adivce out there, but it all ends the same, either the device is “managed” but not locked down/supervised, or not managed at all. It’s as if Apple has either broken or taken away this ability to use DEP/MDM auto enrollment if consumer purchased devices.
Anyone else experience issues with ABM/DEP/hexnode?
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