IOS EnrollmentSolved

Participant
Discussion
2 weeks ago

I just want to confirm, if Apple DEP account is part of the pre-requisite to manage iOS devices. As the APN service required the DEP account so successfully generate the certificate to configure the APN settings on the Hexnode.

As for Business Container what are the general limitation for Unsupervised device (BYOD) for iOS? Is it base on this link below?

How to Setup Business Container for iOS Devices – Hexnode Help Center

 

Replies (1)

Marked SolutionPending Review
Hexnode Expert
2 weeks ago
Marked SolutionPending Review

Hello @aanlap,

Thank you for reaching out!

To address your first query, an Apple DEP account is not a prerequisite for managing iOS devices or generating the APNs certificate. You can still enroll your iOS device through generic enrollment methods via Hexnode. Also, you can use a personal Apple ID to generate the APNs certificate for configuring APNs settings in Hexnode UEM.

Regarding your second question, there are no limitations for unsupervised (BYOD) iOS devices when using the Business Container. The feature works seamlessly regardless of whether the device is supervised or not.

If you have any further questions, feel free to ask!

Cheers,
Eden Pierce
Hexnode UEM