Hi team, I have an iPad that’s in kiosk mode, and sometimes it loses connection to Wi‑Fi. I’ve rebooted it many times and sometimes it reconnects, but most times it does not. I usually end up wiping the device and reloading it. Is there something else I can do to recover and take it out of kiosk mode?
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Replies (2)
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Participant
9 hours ago
Mar 19, 2026
Marked SolutionPending Review
Yeah, if the iPad isn’t online, Hexnode can’t really do anything with it; it’s just stuck until you get it back on the network.
One trick you can try is giving the iPad a wired connection. Grab a Lightning‑to‑Ethernet adapter (sometimes sold as Lightning‑to‑USB with an Ethernet dongle). Plug it into the iPad. If you need to, add a powered USB hub and then connect to the Ethernet adapter.
Finally, hook up the Ethernet cable from your router or switch. The iPad should pick up the connection automatically.
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Participant
6 hours ago
Mar 19, 2026
Marked SolutionPending Review
Ah, that makes sense. Didn’t realize I could use Ethernet with the iPad. I’ll give that a shot. Hopefully this saves me from having to wipe and reload every time.
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