[grace-baker Hexnode 28 April 2020 grace-baker Moderator]

Hey, Thanks for reaching out to us.

Since the device is not connected to a network, the only way to exit the Kiosk mode is by using an Apple Configurator:

• Connect the iOS device to a Mac using Apple Configurator 2.
• Open the Apple Configurator and the device will be displayed.
• Right-click on the device, click on Remove and select Profiles.
• Select the kiosk profile from the list of all the installed profiles and click Remove Profiles.
• A confirmation box appears, click Remove.

Need more help? Check out the help doc disabling kiosk mode using Apple Configurator.

Cheers!
Grace Baker
Hexnode MDM