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Disable Kiosk mode on a network disabled iPad in Hexnode

Unified Endpoint Management Community Forums iOS Management Disable Kiosk mode on a network disabled iPad in Hexnode

  • This topic has 1 reply, 2 voices, and was last updated 1 month ago by Grace Baker. This post has been viewed 34 times
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  • #6713 Score: 0
    Dustin

    Hi. I’ve got an iPad in Kiosk mode that has lost his wifi and 4G connection. Is there a way to quit the kiosk mode from the iPad?

    #6732 Score: 0
    Grace Baker
    Moderator
    1 pt

    Hey, Thanks for reaching out to us.

    Since the device is not connected to a network, the only way to exit the Kiosk mode is by using an Apple Configurator:

    • Connect the iOS device to a Mac using Apple Configurator 2.
    • Open the Apple Configurator and the device will be displayed.
    • Right-click on the device, click on Remove and select Profiles.
    • Select the kiosk profile from the list of all the installed profiles and click Remove Profiles.
    • A confirmation box appears, click Remove.

    Need more help? Check out the help doc disabling kiosk mode using Apple Configurator.

    Cheers!
    Grace Baker
    Hexnode MDM

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