Hey everyone,
I’m trying to install a DMG app on my macOS devices that are enrolled in Hexnode UEM, but the app deployment keeps failing with the error: “App could not be installed”.
When I try installing the app manually, the app asks users to accept a Software License Agreement before proceeding. Since we’re pushing this to about 100 devices, manual installation isn’t an option.
Has anyone run into this before? Any suggestions on how to fix it?
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Hi @mo-chou,
You’re right; the issue stems from the Software License Agreement prompt. Because the user needs to manually accept it, the app can’t be installed silently through Hexnode. macOS blocks silent installations for DMGs that include a Software License Agreement.
To fix this, you’ll need to recreate the DMG without the license agreement. Here’s how you can do that:
I hope this helps! If you run into any issues while trying this out, feel free to reach out. Glad to help you further.
Regards,
Ben Clarke
Hexnode UEM
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