Hi !
Since yesterday, DEP synchronization has stopped working. I have this error message:
The latest sync at 07:11:39 has failed since Your organization is yet to accept the latest terms and conditions of the Apple DEP program.
When I log in to Apple Business Manager, I don’t get a prompt to accept the new terms of service…
Do you have any idea on how to solve this problem?
Thank’s a lot,
JC.
49 Views
Hello JC,
Thank you for reaching out to Hexnode Connect.
We understand your concern regarding the DEP sync failure notification and the message indicating that your organization has not yet accepted the new terms and conditions of the Apple DEP program. There are a few possible scenarios that could have triggered this notification. We have escalated this matter to the appropriate team and they will be working on determining the root cause.
We appreciate your patience and understanding. Should you have any further questions or require additional assistance, please feel free to contact us at any time.
Best regards,
George
Hexnode UEM
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