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How do i remove MBPs from MDM in DEP

Unified Endpoint Management Community Forums iOS Management How do i remove MBPs from MDM in DEP

  • This topic has 1 reply, 2 voices, and was last updated 2 years, 12 months ago by Hexnode Support. This post has been viewed 863 times
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    • #662 Score: 0

      Apple DEP removal process .How do i remove MBPs from MDM in DEP.

    • #754 Score: 0
      Hexnode Support
      Hexnode MDM
      2 pts

      Hi Lawrence,

      Once a device is added to the Device Enrollment Program (DEP), you cannot remove it. As an alternative method, you can switch between MDM servers with DEP.

      The complete instructions to do this is available here: https://www.hexnode.com/mobile-device-management/help/change-mdm-with-dep/. Let me summarize.

      1. Go to https://deploy.apple.com/.
      2. Login and create a new server there.
      3. Obtain a DEP token from your new server and upload it on the DEP portal.
      4. In return, you’ll get a server token. Upload it to your new MDM software.
      5. On the DEP portal, go to Managed Devices.
      6. Add serial numbers/order numbers of all the MacBook Pros you’re planning to migrate to the new MDM server.
      7. On the next screen, select the MDM server you created in step 2.

      If you have any other questions regarding this, please feel free to ask.

      Thanks and regards
      Hexnode Support Team
      +1-866-498-9407 (US Toll Free)
      +44-(800)-3689920(UK Toll Free)
      +61-1800165939 (Australia Toll Free)
      +1-510-545-9700 (Intl)
      Hexnode | Mitsogo Inc.

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