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maevee

Discussion

22 hours ago

Hexnode UEM app on iOS using 10 GB Documents & Data and crashing on launch

An iPad enrolled in Hexnode became almost unusable because the Hexnode UEM app showed around 10 GB under Documents & Data in iOS storage. The app would not open at all; tapping it just caused it to crash. A portal-initiated…

arthur

Discussion

1 day ago

Apple Configurator error: “specified item does not appear to be a valid keychain item” during Hexnode enrollment setup

I’m setting up Apple Configurator on a Mac to enroll Apple devices into Hexnode. While configuring it, I ran into this error: “The specified item does not appear to be a valid keychain item.” I’m still at the Apple Configurator…

penelope

Discussion

1 day ago

Android kiosk devices not showing Hexnode Broadcast Messages on screen

I’m trying to identify a specific Android handset from the Hexnode portal by sending something that pops up on the device screen. I found the device under Manage and used the broadcast message action, and Hexnode lets me send the…

eliiza

Discussion

2 days ago

Remote wipe stuck on supervised iPad due to Activation Lock error

I’m trying to remote wipe a supervised iPad from Hexnode. The device is powered on, connected to the internet, and it checked in recently, but the wipe did not start for a few hours. In Action History, the wipe failed…

iOS (469) Remote Actions (112)

2 days ago

leo_scott

Discussion

2 days ago

FileZilla from Hexnode repository installs on macOS but won’t open due to missing executable permission

I deployed FileZilla from the Hexnode app repository to a couple of Mac laptops. The installation completes successfully, but the app does not open afterward and macOS shows that FileZilla can’t be opened. After checking the app bundle in Terminal,…

App Management (522) macOS (555)

2 days ago

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douglas

Discussion

2 days ago

Hexnode location map showing Arabic labels instead of English on Windows device

The location map for a Windows device is showing place names and map labels in Arabic. We need the map to display in English because the team cannot read the current labels. Is there a setting in Hexnode to change…

Best Practices (82) Location (35)

2 days ago

haniel

Discussion

2 days ago

macOS Guest Account restriction shows applied but Guest user can still be enabled

I have a macOS device enrolled in Hexnode with a policy that restricts the Guest Account. In the policy, Guest Account is marked as restricted, and the device syncs normally. Other policy settings seem to apply fine. However, on the…

macOS (555)

2 days ago

pepijn

Discussion

2 days ago

macOS App Store Get button greyed out with Managed Apple ID

I’m trying to allow users to install apps from the App Store on managed macOS devices. The devices are enrolled in Hexnode and the users sign in with Apple Business Managed Apple IDs. I couldn’t find a Hexnode setting that…

App Management (522)

2 days ago

sutton

Discussion

2 days ago

Can Hexnode clear an iPad passcode while it is in an 8-hour iOS lockout?

An iPad user entered the wrong PIN too many times and the device is showing an 8-hour lockout timer. The iPad is still visible in Hexnode and has checked in recently. It also has cellular connectivity. Can the passcode be…

iOS (469) Remote Actions (112)

2 days ago

margaret

Discussion

2 days ago

Change Owner option grayed out for an iPad in Hexnode Device tab

I’m trying to change the owner of an enrolled iPad from the device page in Hexnode, but the Change Owner action is grayed out. The same option works for other devices. Another admin checked from their console too and sees…

2 days ago

Welcome to Hexnode Connect!

Hexnode UEM app on iOS using 10 GB Documents & Data and crashing on launch

Apple Configurator error: “specified item does not appear to be a valid keychain item” during Hexnode enrollment setup

Android kiosk devices not showing Hexnode Broadcast Messages on screen

Remote wipe stuck on supervised iPad due to Activation Lock error

FileZilla from Hexnode repository installs on macOS but won’t open due to missing executable permission

More From Hexnode

Blackhat USA 2026

The Ultimate Guide to XDR (Extended Detection and Response)

Hexnode location map showing Arabic labels instead of English on Windows device

macOS Guest Account restriction shows applied but Guest user can still be enabled

macOS App Store Get button greyed out with Managed Apple ID

Can Hexnode clear an iPad passcode while it is in an 8-hour iOS lockout?

Change Owner option grayed out for an iPad in Hexnode Device tab

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Welcome to Hexnode Connect!

More From Hexnode

Blackhat USA 2026

The Ultimate Guide to XDR (Extended Detection and Response)

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