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smedt

Discussion

2 days ago

Can Hexnode manage only Outlook on BYOD devices?

We’re trying to figure out if Hexnode can be set up to manage only the outlook app on Android and iOS. The idea is to keep everything else on the device private. is that possible?

2 days ago

ace_98

Discussion

3 days ago

Does Lock device offer more than a simple screen lock?

I was checking out the Lock device action in Hexnode. From what I see, it just locks the phone, and the user can unlock it with the same passcode they already set. I was wondering if there’s a more secure option available for situations where that isn’t enough.

Best Practices (65)

3 days ago

margaret

Discussion

4 days ago

DDM for iOS

Hi everyone, We’re managing a set of iOS devices and noticed the Software Update Preferences using DDM in Hexnode. I understand it works differently from the usual update methods, but I’m not very clear on what actually makes it better or when it should be used in a real setup. If anyone has used this…

iOS (382)

4 days ago

laura123

Discussion

6 days ago

Password resets and 2FA are getting out of hand

Hey team, Hexnode. I’ve been using your service for over 5 years now and really appreciate the platform, but I wanted to share some feedback regarding the login requirements. The mandatory password resets combined with the email 2FA are becoming a bit of a hurdle. Lately, if I need to log in to fix something quickly, I sometimes lose 10…

6 days ago

carter

Discussion

6 days ago

Error when uploading JSON configuration

Hey people, I'm running into a weird issue in the Hexnode portal. I'm trying to upload a JSON configuration file into one of my existing policies, but every time I try to save or upload it, I get a JavaScript error that pops up on the screen. The exact error is: TypeError: Cannot read properties of undefined (reading 'id') The frustrating part is…

6 days ago

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leo_scott

Discussion

6 days ago

"Account not authorized" error during device enrollment

Hi everyone, I’m running into a wall here. I'm trying to add a new device to our Hexnode portal, but right in the middle of the enrollment process, it keeps throwing an "account not authorized" error. I haven't changed any of our admin credentials or Apple Business Manager settings recently. Has anyone else encountered this? Any idea what triggers it?

Enrollment (122)

6 days ago

finn

Discussion

6 days ago

What to do when the Kiosk Exit passcode popup won't appear?

Hey team, I’m kinda stuck. I have a tablet in Kiosk lockdown that I need to exit to change the WiFi password. I checked the policy and "Manual Kiosk Exit" is definitely enabled, but the tap sequence isn’t bringing up the passcode popup. I also tried the Reboot and tap to exit method as well! But no change! You guys have any ideas?

6 days ago

famk_e

Discussion

6 days ago

Samsung apps missing after Knox enrollment

Hey folks, I’ve been enrolling Samsung devices with Knox and noticed the Calculator app doesn’t always show up after setup. Sometimes it’s there, sometimes it’s gone. Anyone else seen this?

timo-liam

Discussion

6 days ago

Devices being flagged as non-compliant (even with required apps)

Hey guys, could use some help here. A bunch of our iPads are getting flagged as non-compliant in the portal. The weird thing is, they definitely have the 3 required apps installed, so application compliance shouldn't be the issue. I was looking through our compliance config and I'm wondering if it's the passcode requirement tripping it up. Should I just remove the password rule from the list? Anyone run…

benjay

Discussion

6 days ago

Location updates only during active use

Hi everyone, I’ve set the location update interval to 15 minutes for my Android devices. But I’m noticing that Hexnode only reports location when the device is actively being used. Anyone knows why?

Location (33)

6 days ago

Welcome to Hexnode Connect!

Can Hexnode manage only Outlook on BYOD devices?

Does Lock device offer more than a simple screen lock?

DDM for iOS

Password resets and 2FA are getting out of hand

Error when uploading JSON configuration

More From Hexnode

RTS 2026

The Ultimate Guide to XDR (Extended Detection and Response)

"Account not authorized" error during device enrollment

What to do when the Kiosk Exit passcode popup won't appear?

Samsung apps missing after Knox enrollment

Devices being flagged as non-compliant (even with required apps)

Location updates only during active use

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Welcome to Hexnode Connect!

More From Hexnode

RTS 2026

The Ultimate Guide to XDR (Extended Detection and Response)

Leaderboard

Popular Tags

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