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richard_hank

Discussion

17 hours ago

How can I wipe an iPad in Hexnode before assigning it to a new user?

I have an iPad enrolled in Hexnode that needs to be handed over to a new user. I want it to behave like a new device, with all previous user data, saved content, and settings removed. What is the right…

17 hours ago

sammyy

Discussion

2 days ago

Managing temporary local admin rights for standard macOS users in Hexnode

We are planning to remove local admin rights from our macOS users and convert them to standard users. What is the recommended way to do this with Hexnode? We also need a process for cases where a standard user temporarily…

App Management (456) macOS (531)

2 days ago

itsme_aoi

Discussion

2 days ago

Windows EXE app deployment stuck in Pending because App Identifier success criteria is missing

I’m testing deployment of the Proofpoint DLP agent to a Windows device through Hexnode. The app was added using the vendor’s EXE installer, not an MSI. The installation status in Hexnode stays on Pending even after restarting the device. The…

App Management (456) Windows (400)

2 days ago

_ashur

Discussion

2 days ago

Google Workspace not configured. How do I set it up and what credentials are used for direct enrollment?

I’m setting up Hexnode with Google Workspace and I’m stuck at the “not configured” part. I saw that I need to do something in Google Admin, but I’m not sure what exactly has to be configured. Also, if I skip…

cullen

Discussion

2 days ago

How does Install Later work for macOS updates in Hexnode?

I’m trying to understand what users actually see when a macOS update policy is deployed with the Install Later option in Hexnode. The documentation says the update installs when the Mac is “most likely to be idle.” Does that mean…

OS Updates (87)

2 days ago

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penelope

Discussion

2 days ago

Will Google Workspace user sync filters remove device associations in Hexnode?

I’m planning to test a Google Workspace/G Suite user sync filter in Hexnode. If the filter accidentally excludes users that are currently assigned to devices, what happens when the sync runs? Will those users lose their device associations or assigned…

Best Practices (76)

2 days ago

aurora

Discussion

2 days ago

How can I track browser data usage and view user activity logs on Hexnode-enrolled Android devices?

We have multiple company-owned Android devices enrolled in Hexnode. I downloaded the shared logs package for a user, but opening the .txt file in a text editor shows only weird symbols and scrambled characters — I cannot read anything. My…

2 days ago

cullen

Discussion

2 days ago

Unable to authenticate after scanning Hexnode QR code during Android device enrollment

I’m trying to enroll a tablet using the QR code generated from the Hexnode portal. The QR code scans fine, but when the device shows the “Trying to enroll?” screen and asks us to authenticate with Hexnode, our usual login…

2 days ago

boris

Discussion

2 days ago

Unable to delete a Hexnode user because a device is assigned

I’m trying to delete a user from the Hexnode portal, but selecting Delete from the Actions menu doesn’t remove the user. I noticed there is still a device assigned to that user. Is that why the delete action is not…

2 days ago

tommy

Discussion

2 days ago

iPad VPP silent install prompts when Notes or other system apps are added as Required Apps

I’m setting up supervised iPads with Hexnode and trying to use VPP for silent app installation. The apps are free, licenses are assigned, and the password requirement for downloads is turned off. The issue is that the iPads still show…

2 days ago

Welcome to Hexnode Connect!

How can I wipe an iPad in Hexnode before assigning it to a new user?

Managing temporary local admin rights for standard macOS users in Hexnode

Windows EXE app deployment stuck in Pending because App Identifier success criteria is missing

Google Workspace not configured. How do I set it up and what credentials are used for direct enrollment?

How does Install Later work for macOS updates in Hexnode?

More From Hexnode

The Ultimate Guide to XDR (Extended Detection and Response)

Will Google Workspace user sync filters remove device associations in Hexnode?

How can I track browser data usage and view user activity logs on Hexnode-enrolled Android devices?

Unable to authenticate after scanning Hexnode QR code during Android device enrollment

Unable to delete a Hexnode user because a device is assigned

iPad VPP silent install prompts when Notes or other system apps are added as Required Apps

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Welcome to Hexnode Connect!

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The Ultimate Guide to XDR (Extended Detection and Response)

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