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ed_evans

Discussion

2 days ago

iPad web app kiosk becomes inactive and remote restart does not work

Several iPads are locked down in single web app kiosk mode using Hexnode Browser Lite. They are often left untouched for long periods. Sometimes the device still shows the web homepage, but the screen no longer responds to touch. If…

2 days ago

elliot

Discussion

2 days ago

Allow WhatsApp as a personal app with iOS Business Container while blocking other apps

We’re setting up Business Container for iOS devices. Our current policy blocks the App Store and prevents users from installing personal apps, which we want to keep in place. The requirement is a bit specific: WhatsApp should remain a personal/unmanaged…

2 days ago

ryker

Discussion

3 days ago

Missing supervised iPad: does Lost Mode force a location scan?

One of our supervised iPads has gone missing. In Hexnode, the device shows a last check-in from around 40 minutes ago, and it appears to be connected to the internet. I tried to scan the device location, but I couldn’t…

3 days ago

harold

Discussion

3 days ago

Android kiosk app permissions cannot be granted because Settings closes

We have Android devices locked in Hexnode kiosk mode. A reporting app needs Location permission, and in some cases Storage access too. Location services are already enabled on the devices, and Hexnode can scan the device location successfully. The problem…

3 days ago

v_collins

Discussion

3 days ago

Android public IP, remote file editing, and OCPP data in Hexnode

I’m managing Android 7.1 devices in Hexnode and wanted to check a few things. Can Hexnode show the public IP address of a device? Also, I found Network Info under Device Info, but it seems to show only local network…

Android (848)

3 days ago

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bram

Discussion

4 days ago

Private APN with Always-On VPN in Hexnode Kiosk Mode

Can Hexnode manage devices that use a private bidirectional APN with a static IP and a dedicated VPN tunnel while the devices are locked in Kiosk Mode? The use case is secure, isolated connectivity for managed smartphones, 4G/5G devices, and…

Android (848) Kiosk (428)

4 days ago

ryker

Discussion

4 days ago

iPad VPP app install asks for iTunes sign-in after ABM enrollment

One of our fully managed iPads enrolled through Apple Business Manager is not installing apps pushed from Hexnode. The apps are added through VPP/Apps and Books, but the device still asks the user to sign in with iTunes when the…

jaxon_r

Discussion

4 days ago

Force update Google Chrome on Android kiosk devices using Hexnode

I manage a group of enrolled Android tablets that are running in kiosk mode across different locations. Some of them need the latest version of Google Chrome. Is there a way to force update Chrome on multiple devices from Hexnode?

App Management (748) Kiosk (428)

4 days ago

everlycole

Discussion

4 days ago

Best practices for enrolling MacBooks in Hexnode MDM

I’m setting up Hexnode on company MacBooks and want to make sure the Mac is fully operational after enrollment. For manual enrollment, users download the profile in Safari and install it from System Settings, but I’m unsure what approvals are…

macOS (681)

4 days ago

r_foster

Discussion

4 days ago

Enable remote power off for Samsung tablets in Hexnode

I’m managing a set of Samsung tablets in Hexnode and want to use the remote Power Off action. How do I enable this feature so admins can shut down the tablets from the portal?

Welcome to Hexnode Connect!

iPad web app kiosk becomes inactive and remote restart does not work

Allow WhatsApp as a personal app with iOS Business Container while blocking other apps

Missing supervised iPad: does Lost Mode force a location scan?

Android kiosk app permissions cannot be granted because Settings closes

Android public IP, remote file editing, and OCPP data in Hexnode

More From Hexnode

The Ultimate Guide to XDR (Extended Detection and Response)

Private APN with Always-On VPN in Hexnode Kiosk Mode

iPad VPP app install asks for iTunes sign-in after ABM enrollment

Force update Google Chrome on Android kiosk devices using Hexnode

Best practices for enrolling MacBooks in Hexnode MDM

Enable remote power off for Samsung tablets in Hexnode

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Welcome to Hexnode Connect!

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The Ultimate Guide to XDR (Extended Detection and Response)

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