AirDrop not working
Hey everyone, I'm running into a strange issue with a few of our managed iOS devices. When someone tries to AirDrop photos to these devices, the receiving phone plays the AirDrop chime, but the prompt to accept or decline the…
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Hey everyone, I'm running into a strange issue with a few of our managed iOS devices. When someone tries to AirDrop photos to these devices, the receiving phone plays the AirDrop chime, but the prompt to accept or decline the…
Our Apple Push Notification service certificate for Hexnode expired, and we no longer have access to the Apple ID that originally created it. We can create a new APNs certificate using a different Apple ID, but I’m trying to understand…
I created a separate kiosk lockdown policy for one Android tablet, but the device was already associated with a user that had a different policy assigned. Now it looks like both policies are applying and the configurations are conflicting on…
Hey team, is there a dedicated section or tab on Hexnode to get more details about the enrolled devices like serial numbers, IP addresses, etc.
We manage several Samsung Knox devices enrolled as Android Enterprise Device Owner. Is there a way to remotely delete all photos from the devices using Hexnode? The photos are stored in the local DCIM folder. We are trying to avoid…
We use Google Workspace user integration with Hexnode and want to group devices by country during enrollment. For Windows, we created separate enrollment profiles for each region and mapped each profile to a custom group, so devices get added to…
I have a few Samsung Galaxy tablets managed in Hexnode, and two different policies are assigned to the same devices. Both policies have kiosk lockdown configured. Do the kiosk settings from both policies combine, or does one policy overwrite the…
Is there an Android equivalent of iOS Web Clips in Hexnode? I want to push a few website links to managed Android devices so users can open them like normal apps from the home screen/app drawer. I can see Web…
We have a large number of inactive devices showing in Hexnode and want to remove or disenroll them so the licenses can be used for new devices. Is there a recommended way to bulk disenroll inactive devices from the portal?…
We have an iPhone listed under Automated Device Enrollment, but it does not appear in the Manage tab yet. The device is locked with a former employee’s passcode, so we cannot get into it. I was hoping to restart or…
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