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leo_scott

Discussion

13 hours ago

Android Remote View app not acknowledged and stuck on Initiated in Hexnode

I’m trying to use Remote View on two Android devices from Hexnode. The portal said Remote View needed to be installed, so I installed it, but Hexnode still didn’t acknowledge the app on the device. When I tried installing the…

im_jaymes

Discussion

15 hours ago

Lost Mode disable command not responding though iOS device is online

I’m trying to disable Lost Mode from Hexnode on a managed iOS device. The device is online and checking in, but the Disable Lost Mode action is not completing. I already confirmed the network connection and restarted the device, but…

iOS (557) Remote Actions (147)

15 hours ago

lucaas

Discussion

1 day ago

Where to find Change Owner for Hexnode devices

Several enrolled devices are showing up under the same default user, which makes inventory tracking confusing. I’m trying to reassign a different user to each device, but I can’t find a “Change User” option under device actions. The Actions panel…

rob_mitch

Discussion

2 days ago

iPad manual enrollment shows Hexnode app reinstall prompt

I’m trying to manually enroll an iPad in Hexnode, but the Hexnode UEM app keeps showing: “Please reinstall the app via Hexnode UEM portal. Contact your administrator for further assistance”. I reinstalled the app a few times, but the same…

App Management (631) iOS (557)

2 days ago

luke

Discussion

2 days ago

ESET .plist not showing under macOS System Extensions in Hexnode

I’m trying to deploy ESET settings to a test Mac through Hexnode. I received a file from ESET and tried uploading it from Policies > macOS > System Extensions, but the file doesn’t appear in the upload list. The file…

2 days ago

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harold

Discussion

2 days ago

Force update Jeppesen FD Pro on iPads when the required app policy does not update

We manage a fleet of iPads and need to update Jeppesen FD Pro from version 5.1.1 to 5.2.1. The app is already added as a required app in the policy and the policy is applied to all devices, but the…

2 days ago

douglas

Discussion

3 days ago

Where to find Hexnode portal subdomain and API key for an integration

I’m setting up an external integration with Hexnode and the developer team asked for two values: the Hexnode portal subdomain and the API key. I can see the Hexnode console, but I’m not sure which value should be used as…

3 days ago

desmond

Discussion

3 days ago

Android kiosk: Excel app not visible or opening files until added to Required Apps

I’m managing Android devices in multi-app kiosk mode and need users to open Excel files, mainly attachments from email. Google Play Store is already allowed as a background app, and Excel was added under the kiosk policy, but users still…

3 days ago

maevee

Discussion

3 days ago

Android multi-app kiosk: add Camera app and restrict Wi-Fi to approved SSIDs

We manage Android Enterprise tablets in multi-app kiosk mode. After some portal changes, I’m trying to add a few apps like Camera and a messaging app to the kiosk policy. I also need to restrict the tablets so they connect…

im_jaymes

Discussion

3 days ago

Android app installation stuck at Initiated in Hexnode

A newly enrolled Android tablet has a required app assigned through policy, but the app is not installing. In Hexnode Action History, the install action only shows as “Initiated” and stays that way for a long time. The tablet was…

Welcome to Hexnode Connect!

Android Remote View app not acknowledged and stuck on Initiated in Hexnode

Lost Mode disable command not responding though iOS device is online

Where to find Change Owner for Hexnode devices

iPad manual enrollment shows Hexnode app reinstall prompt

ESET .plist not showing under macOS System Extensions in Hexnode

More From Hexnode

Blackhat USA 2026

The Ultimate Guide to XDR (Extended Detection and Response)

Force update Jeppesen FD Pro on iPads when the required app policy does not update

Where to find Hexnode portal subdomain and API key for an integration

Android kiosk: Excel app not visible or opening files until added to Required Apps

Android multi-app kiosk: add Camera app and restrict Wi-Fi to approved SSIDs

Android app installation stuck at Initiated in Hexnode

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Welcome to Hexnode Connect!

More From Hexnode

Blackhat USA 2026

The Ultimate Guide to XDR (Extended Detection and Response)

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