What does it mean to be SOC 2 compliant?Solved

Participant
Discussion
2 years ago Jun 09, 2024

I keep hearing this question from customers lately: “Are you SOC 2 compliant?” 

I know it’s a security thing, but I honestly don’t know what SOC 2 actually means. Is it about infrastructure, data encryption, or just paperwork? Why does everyone care so much about it? 

Replies (4)

Marked SolutionPending Review
Participant
2 years ago Jun 11, 2024
Marked SolutionPending Review

SOC 2 (System and Organization Controls 2) is basically a way for a company to prove that it handles customer data responsibly. 

Instead of saying “trust us, we are secure,” an independent auditor checks how your company operates. They look at things like who can access systems, how data is protected, how incidents are handled, and whether changes are tracked and reviewed. 

It focuses on how security is practiced day to day, not just what tools you use. 

Marked SolutionPending Review
Participant
2 years ago Jun 13, 2024
Marked SolutionPending Review

From a customer point of view, SOC 2 answers one important question: “Can we trust this company with our data over time?” 

Anyone can claim good security. SOC 2 requires evidence. Access logs, policies, monitoring alerts, incident records, and reviews. That is why enterprise customers ask for it early. It reduces risk before they even sign a contract. 

Marked SolutionPending Review
Participant
2 years ago Jun 16, 2024
Marked SolutionPending Review

That makes sense. So how does a company actually go for SOC 2? Is it something you apply for, or do you need to meet certain requirements first? 

Marked SolutionPending Review
Participant
2 years ago Jun 18, 2024
Marked SolutionPending Review

You start by deciding which areas apply to your business, most SaaS companies begin with Security and Availability. 

Then you prepare your internal controls, document your processes, and collect evidence. After that, you work with an independent auditor. 

For SOC 2 Type I, they check whether your controls are designed correctly at a specific point in time. For SOC 2 Type II, they verify that those controls actually work consistently over a period of time. 

That audit report is what customers usually ask for when they say “Are you SOC 2 compliant?” 

Save