VPN trouble while using OpenVPN ConnectSolved

Participant
Discussion
1 day ago

I’ve been having trouble configuring VPN on iOS devices at work using the OpenVPN Connect app. I have already pushed the app on the device and configured the VPN. But upon doing it, the devices are unable to connect to the VPN through the app, as there is no toggle available to activate the VPN. Does anyone know a fix for this? 

Replies (5)

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Participant
22 hours ago
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@stevenhere I think the problem pertains to how you have configured the VPN. 

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Participant
20 hours ago
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@stevenhere , from what I’ve seen, the best bet to get third-party VPN connections up and running in devices is by pushing a configuration file. For OpenVPN Connect app, you can just deploy a .plist global config with all the required settings—that usually does the trick.  

You can check out a sample global configuration file for iOS devices on the official OpenVPN Connect site. 

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Participant
18 hours ago
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@carter , how do I push the file to all our devices at once? 

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Participant
5 hours ago
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@stevenhere , you can do that pretty easily with Hexnode’s custom configuration deployment feature for iOS devices. Just head to the Policies tab in the Hexnode portal and create a new policy for iOS devices. Under Configurations, look for Deploy Custom Configuration — upload your OpenVPN Connect .plist file there and push the policy to your devices. That’ll roll out the config to all of them automatically.

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Participant
2 hours ago
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Thanks for your help, @carter .

 

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