Hi guys, I’m trying to apply the Hexnode Access policy on a few Macs in our organization, but it keeps failing. I feel like I’m missing something obvious here. Any ideas what might be causing it?
25 Views
Replies (7)
Marked SolutionPending Review
Participant
2 days ago
Dec 03, 2025
Marked SolutionPending Review
I’m not sure, but the last time we had this happen, FileVault was the issue. The policy failed because FileVault encryption settings conflicted with the Hexnode Access policy.
Marked SolutionPending Review
Participant
2 days ago
Dec 03, 2025
Marked SolutionPending Review
FileVault, really? I didn’t think that would be the issue.
Marked SolutionPending Review
Participant
1 day ago
Dec 03, 2025
Marked SolutionPending Review
Yeah, it seems like the Hexnode Access policy includes disk encryption settings, and if FileVault is already enabled on the devices, it can cause conflicts.
Marked SolutionPending Review
Hexnode Expert
1 day ago
Dec 04, 2025
Marked SolutionPending Review
Thanks for the input, everyone.
@jayceon, just to confirm, is FileVault already enabled on the device end (either manually or via another policy)?
Regards,
Sienna Carter
Hexnode UEM
Marked SolutionPending Review
Participant
23 hours ago
Dec 04, 2025
Marked SolutionPending Review
Yes, FileVault is already enabled on the devices.
Marked SolutionPending Review
Hexnode Expert
12 hours ago
Dec 04, 2025
Marked SolutionPending Review
Got it. In that case, please try creating a copy of your Hexnode Access policy and uncheck the FileVault enforcement setting. Afterward, try applying this modified policy to the devices and see if it applies successfully.
Let us know how it goes!
Regards,
Sienna Carter
Hexnode UEM
Marked SolutionPending Review
Participant
3 hours ago
Dec 05, 2025
Marked SolutionPending Review
Thanks, I’ll try that. Appreciate the help!
Save
