Hi all, I’ve been hearing about self-healing workflows in device management. What does that actually mean, and how useful can it be?
Self-healing workflows-what’s the buzz all about?Solved
Replies (9)
@skylar-a , at a high level, self-healing workflows are about devices correcting themselves. Instead of an admin constantly checking for issues and fixing them manually, the system detects when something goes out of compliance and automatically applies the fix.
Traditionally, device management is pretty one-way. An admin pushes a setting, and if a user changes or removes it, someone has to notice and reapply it. Self-healing turns that into a loop where the device state itself triggers the correction.
So, it’s not like a single “self-heal” button, right?
@_janet , exactly. In Hexnode, self-healing is typically implemented by pairing up dynamic groups with remediation-focused policies. Dynamic groups act as the detector by identifying devices that violate a condition, such as a missing app or an unsupported OS version. The associated policy acts as the enforcer and applies only while the device remains non-compliant.
Once the device returns to the desired state, it automatically exits the group, breaking the remediation loop.
We’re using this to make sure a security agent never gets removed. The reinstall happens on the device without us touching anything.
@carter , that’s a classic self-healing pattern. The platform detects the absence of a required application during sync, moves the device into a non-compliance group, and triggers a silent reinstall policy. After the app is restored, the device no longer meets the group criteria and is removed from remediation.
Does this work for things beyond apps, like security?
@skylar-a , yes. The same model applies to OS version compliance, data usage controls during roaming, and location-based lockdowns using geofencing. In each case, compliance is continuously evaluated, and remediation is automatically enforced.
From a support point of view, this really cuts down on reactive work.
@bram yes, it really does!