Not possible to add iOS devices to DEP

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Impossible to add iPhone into my Apple Business Manager to sync it to my Hexnode MDM.. It shows that the device cannot be added to DEP.


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  • Hexnode



    Hey, Thanks for reaching out to us.

    The device has to be purchased directly from Apple or participating Apple authorized resellers on or after 1st March 2011 to be added to DEP. Also, the device should be running iOS 7 or later.
    Please confirm if your device meets the specified requirements.

    Check out the help doc on enrollment of Apple devices through DEP for more info.

    Grace Baker
    Hexnode MDM