Granting root access for Hexnode MDMSolved

Participant
Discussion
6 years ago Apr 23, 2020

while providing permissions to Hexnode app after its installation, I clicked on ‘Ignore’ option when asked for root access. How can I now grant this permission?

 

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Marked SolutionPending Review
Hexnode Expert
6 years ago Apr 23, 2020
Marked SolutionPending Review

Hey, Thanks for reaching out to us.

By clicking on IGNORE, you have denied the root access to Hexnode MDM.

To grant the access:

  1. Open the Hexnode app and go to the Menu bar at the top-left corner.
  2. Click on Settings.
  3. Click on the three vertical dots at the top right corner for a drop-down menu. Select Update Root Access.
  4. A pop-up asking for confirmation will appear. Click OK.

The root access has now been granted to the Hexnode MDM.

Cheers!
Grace Baker
Hexnode MDM

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