Importing and Whitelisting contacts

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I want to set up a contact list with some numbers and place restrictions such that our devices can make outgoing calls only to and take incoming calls only from these numbers and also deploy the contacts to our devices through Hexnode. Can it be done?

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    Riker Mccarthy

    Participant

    Riker Mccarthy

    Participant

    @ramoossss I don’t think you can do that with Hexnode. You may import your contacts to your devices by configuring a policy but you cannot restrict device functionality on these contacts.

  • Zach Goodman

    Zach Goodman

    Moderator

    Zach Goodman

    Moderator

    Hi @Ramoosss, thank you for reaching out to us!

    For Android, depending on your devices’ OEM (Original Equipment Manufacturer) vendor, restricting incoming/outgoing calls to specific contacts or ‘whitelisting/blacklisting’ contacts could be made possible with the use of app configurations. There are many vendor-specific OEMConfig apps that enables custom settings to be applied on an Android Enterprise device. We have seen an instance where the vendor Kyocera supports the feature through their Device Config Plugin app. Other OEMConfig apps could be also be having this feature. You can check the availability of the OEMConfig app for your enterprise device by going to Apps > Apps > +Add Apps > Managed Google Apps. If it is found then approve the app. You may then configure a policy to view the list of available configurations for the app by going to Policies > New Policy > Android > App Management > App configurations.
    Please note that app configuration is supported on our Enterprise plan and above.

    For iOS, we don’t have configurations as such but alternatively, if it suits your use case, you may set up contact shortcuts on your homepage by saving your contacts as Web Clips. By pairing this with Home screen layout customization, you can organize your important contacts neatly and access them quickly when the need arises.
    Web Clips are supported from our Pro plan and onwards and Home screen layout customisation is supported on our Ultimate and Ultra plans.

    Web Clip contact shortcut

    If you are looking for ways to deploy your contacts to enrolled devices, you may do so in a couple of ways –
    On Android, you can directly import contacts by uploading a vCard file. (Feature supported on Hexnode UEM Enterprise, Ultimate and Ultra plans.)

    On iOS, you can create a policy and associate devices to automatically link accounts and import the contacts under that account into those devices. Hexnode UEM has support for the following accounts –

      Exchange ActiveSync – Sync your email, calendars, contacts and other accounts on your Exchange server to your managed devices.
      CardDAV – Sync your contacts from the CardDAV server to your managed devices.
      Google Accounts – Set up your Google account and access your Google services on your managed devices.
      LDAP – Sync your Active Directory contacts to your managed devices.

    These configurations are supported from our Pro plan and onwards.

    Hope you’ll find this helpful 😊.
    Cheers!
    Zach Goodman
    Hexnode UEM

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    cheryl_2

    Participant

    cheryl_2

    Participant

    @zach adding contacts directly on the homepage for iOS is an amazing feature to have. For our use case I was wondering if ALL the incoming and outgoing calls can be disabled on entering a geofence.

  • Zach Goodman

    Zach Goodman

    Moderator

    Zach Goodman

    Moderator

    Hi @cheryl, indeed it is!

    Regarding your query, on Android, if you would like to block incoming calls (supported for Samsung Knox devices) or disable outgoing calls (supported for Android Enterprise Device Owner devices), you may do so by disabling the respective options under Policies > Android > Advanced Restrictions > Allow Device Functionality. You may configure a policy with the above settings to activate on the devices entering or leaving a geofence.

    Geofencing is one of the most in-demand feature of Hexnode UEM. Get Started with setting up and applying Geofencing restrictions.

    Also, remember to verify if your Hexnode UEM plan supports the features you are looking for.

    Hope I was able to help 😄.
    Cheers!
    Zach Goodman
    Hexnode UEM

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    Ramoosss

    Participant

    Ramoosss

    Participant

    Thanks Zach for your detailed answer.  Is there also a way to restrict other third party apps from accessing our contacts …

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    Ramoosss

    Participant

    Ramoosss

    Participant

    Thanks fro your help