Getting “Hmmmm… your Internet access is blocked.” error message on edgeSolved

Participant
Discussion
4 months ago

Hey, 
After resetting my Windows 11 Pro laptop, Microsoft edge started throwing this error: 
Hmmmm… your Internet access is blocked.” 
I tried the basics like rebooting, resetting edge settings, and even disabling the firewall and antivirus temporarily. Still nothing. 
Has anyone faced this before or know what else I could try?

Replies (3)

Marked SolutionPending Review
Participant
4 months ago
Marked SolutionPending Review

I’ve seen this happen after a reset where certain network settings get messed up. In your case, it might be the proxy settings causing the trouble.

Try this:

    1. Press Windows + I to open settings
    2. Navigate to Network & internet > proxy
    3. Turn off Automatically detect settings
    4. Restart your PC and try opening edge again

Sometimes windows re-enables auto-detection after a reset, which can lead to weird issues like this.

Marked SolutionPending Review
Participant
4 months ago
Marked SolutionPending Review

You can also try resetting the TCP/IP stack in case something deeper config got altered

Open Command prompt as admin and run this:

netsh int ip reset 

That’ll reset your internet protocol settings to default. Restart the pc once it’s done, and check if the error goes away.

Marked SolutionPending Review
Participant
4 months ago
Marked SolutionPending Review

Turning off “Automatically detect settings” in the proxy section actually did the trick! 
I also ran the netsh int ip reset command just to be safe. Edge is working perfectly now. 
Thanks a ton, both of you!

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