Hey Community, I’ve been trying to encrypt the Windows devices at work using the Force Bitlocker remote action. But unfortunately, even after multiple attempts I’m encountering an error with the message “A recovery key or Startup key is ‘Required’ in the associated BitLocker encryption policy. This action cannot be applied when a Recovery key or a Startup key is required. “. Does anyone know a fix for this?
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Replies (4)
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Participant
10 hours ago
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That is kind of mysterious. I haven’t had it come up while executing that remote action. Have you pushed any BitLocker policy into the device? You might want to check if it is interfering with the action.
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Participant
9 hours ago
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@mike_johnson Yea I have deployed a policy for Bitlocker to encrypt the OS drive on the devices. How will it be interfering with the action?
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Hexnode Expert
8 hours ago
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Hey @_janet , as @mike_johnson stated, the configurations of the BitLocker policy can affect the Force BitLocker encryption remote action. Can you check if you have enabled the ‘Configure recovery options‘ option under Security > BitLocker > OS Drive Settings when configuring the BitLocker policy? If this is enabled, the Force BitLocker action could return the above-mentioned error message.
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Participant
5 hours ago
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Oh yea, it seems I had enabled that option in the Bitlocker policy. Now that I have disabled the option, the force bitlocker action is working fine. Thanks for your help, @kylian_parker !
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