Auto-adding Entra ID enrolment account as work account for apps to useSolved

Participant
Discussion
4 weeks ago

Hi,

We’re using Entra ID for enrolment in to Android Enterprise. Is it possible for the account used in enrolment to be auto-added to device Accounts as a work account for apps like Outlook and Teams to use automatically? Ideally avoiding the user from having to enter their credentials per app.

Replies (3)

Marked SolutionPending Review
Hexnode Expert
4 weeks ago
Marked SolutionPending Review

Hi @lakes-tech,
Thanks for reaching out to us!

At the moment, Hexnode doesn’t support automatically adding the Microsoft Entra ID account used during Android Enterprise enrollment to device accounts across apps like Outlook and Teams.

However, as a workaround, you can pre-configure supported apps using App Configuration policy in Hexnode. This allows you to remotely push necessary app settings, reducing the need for users to manually sign in.

If you’d like assistance with setting this up, feel free to reach out. We’d be happy to help!

Cheers,
Eden Pierce
Hexnode UEM

Marked SolutionPending Review
Participant
4 weeks ago
Marked SolutionPending Review

Thanks for your response!

I would like some assistance with this. Each tablet is dedicated to a staff member who will use Microsoft Edge + Teams + Outlook, perhaps Word + Excel, it would be great if they configure with thier individual non-shared O365 accounts they also use for enrolment.

Adam

Marked SolutionPending Review
Hexnode Expert
4 weeks ago
Marked SolutionPending Review

Hi @lakes-tech,

Thanks for getting back.

For help with setting this up, please contact our support team at support@hexnode.com, via the in-portal chat, or by phone using any of the numbers below:

  • Toll-free:
    • US: +1-833-HEXNODE (439-6633)
    • UK: +44-8003-689920
    • AU: +61-1800-165-939
  • Direct: 
    • NZ: +64-9-8842599
    • CH: +41-44-798-2244
  • International: +1-415-636-7555
  • Fax: +1-415-646-4151

They’ll be happy to help.

Best regards,
Eden Pierce
Hexnode UEM

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